03-27-2019 03:04 PM
56 123
  1. icoge's Avatar
    My friend had the same problem on Samsung A6. The thing that actually resolved the problem was through a setting named "Apps that can appear on top" or sth. similar. I found it through SETTINGS - APPS - SPECIAL ACCESS - APPS THAT CAN APPEAR ON TOP. Both Facebook and Messenger were not checked. After checking them the messages started to show on top of the display once again.
    Hope to help you!
    01-22-2019 09:13 AM
  2. samko4's Avatar

    I had same issue, so I was reading your posts and I was thinking, why some of your ideas works for one, but not for other. And I think I figured it out.

    To fix the issue just go to Settings > Notifications > Scroll down and open Remind notification > turn it off for Facebook and turn it on for Messenger.

    If it still doesn't work, go back and check if you have turned on Messenger and Facebook notifications.

    It works for me. Let me know if it works for you as well.
    01-25-2019 12:47 PM
  3. Kanderson182's Avatar
    1. Swipe down on screen and go to settings (gear thing in top right corner)

    2. Go to "apps"

    3. Scroll down to "messanger" or what app your not getting notifications from.

    4. Click on "notifications"

    5. Click on "chats and calls" (mine said "no sound" in blue under it)

    6. Change "importance" to high.

    7. Repeat for any of the notifications you want sound on for that says "no sound" (repeat steps 4 to 6)
    01-26-2019 06:58 PM
  4. Ian2686's Avatar
    Ok guys go to settings notifications then click on messenger then click chats and calls set importance to urgent pops up on screen.
    01-27-2019 03:06 PM
  5. Fabian Meraz's Avatar
    I had similar issue. Was very frustrating not to recieve messages properly as I should from the app. I'd have to go into my messages and everytime it would say "connecting to network" and it would happen having 4G lte and wifi. I would mess around with the settings and nothing. I even reinstalled the app which would fix the problem for a few days. Later did I find out that i had the setting turned on for my battery to have the messenger app optimized which would not let it run in the background and would prevent my messages from coming in as they should. I turned off that setting for the app and it fixed the problem. I also had the S8+ at the time.

    I am seriously losing the will to live with my s8 😣 bit dramatic I know but i have tried absolutely everything to fix my messenger notifications and nothing has worked 😭 browsed every forum and help page...No luck! Anyone had this problem? I only get my messages as soon as i open it up...Even when ive got the Facebook app open they don't appear
    02-07-2019 10:31 PM
  6. silverLmarie's Avatar
    It sounds like a samsung problem or more specifically an s8 bug. I'm surprised a phone reset didn't fix it! Can't be a general android issue or an app issue else everyone would have it... Can you subscribe to any beta updates to see if that fixes it?

    See, I have an iPhone, and I don't get notifications half of the time, and I've re downloaded it and tried everything. Still not working correctly.
    03-27-2019 03:04 PM
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