1. Android Central Question's Avatar
    I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

    Please fix asap.
    01-20-2018 07:57 AM
  2. leeland48's Avatar
    I know what you mean I came from the S5 I have to get a APP to give me a full battery warning when charged the S5 used to light up with the screen coming on.
    01-22-2018 06:37 AM
  3. Mattsg430's Avatar
    you can customize do not disturb to allow sounds, etc from any app, including alarm clock. settings, sounds and vibration, do not disturb, allow exceptions
    01-22-2018 08:30 PM
  4. Mattsg430's Avatar
    as a side note, my phone is always on mute as well and I hear my alarm every morning. you may have toggled a setting that you shouldn't have. not sure
    01-22-2018 08:32 PM
  5. Kaylene T's Avatar
    I have an S8+ and the alarms do sound when it is muted. Perhaps you just need to adjust the volume or make sure you have a tone selected.
    03-19-2018 03:43 PM
  6. CraftyMe2323's Avatar
    I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

    Please fix asap.
    It's definitely something you set incorrectly. I have DND set to activate and deactivate automatically and to allow only alarms through. It's worked flawlessly ever since I got this phone after it's release, and continues to do so on Oreo. Take a look through your settings, and don't be so quick to blame the phone for user error issues.
    03-19-2018 08:06 PM
  7. Wisesage's Avatar
    I have just switched from S5 to S8. I'm really missing my S5 right now because of the annoying glitches I am finding on the S8. Definitely taking first place in annoyance rating is the fact my alarm does not sound when phone is in mute mode. S5 never did this. Highly inconvenient and a bit silly that this is happening. The DND function is useless too. Disappointed.

    Please fix asap.
    01-05-2019 06:01 AM
  8. Wisesage's Avatar
    Hi there,
    Did you resolve this? I have just upgraded from my S8 to an S9 using smart switch. I have the same problem, the alarm goes off but with no sound whilst the phone is on silent. I have been through the settings numerous times. I have tried changing the volume and the ring tone. I would love to know what you did if you resolved it.
    01-05-2019 06:03 AM

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