1. Android Central Question's Avatar
    Bought some solo 3's and I turn on the discovers mode on the beats and the visibility on my phone and still won't pair.
    01-27-2018 05:25 PM
  2. Rukbat's Avatar
    Does the phone see the headphones? Did you tap the line showing them to make it pair?
    01-28-2018 04:56 PM
  3. jeffmd's Avatar
    Unfortunately this is not something we can trouble shoot with alternative means. Either;

    A) you don't know how to pair
    B) headphones may be defective, pair headphones with another phone.
    C) you would probably know if the phone was defective because nothing Bluetooth would work, so I will make c an "incompatibility " that is in the headphones firmware. Not fixable until Apple wants to.
    02-04-2018 07:31 PM
  4. chanchan05's Avatar
    Apple does own Beats and they're pretty well known for not making their devices play well with other brands.
    Laura Knotek likes this.
    02-04-2018 08:05 PM
  5. jeffmd's Avatar
    Chan, I havnt heard this at all. wireless Air pods are a legit recommendation for android users.
    02-06-2018 10:11 PM
  6. ChuckTwnKid's Avatar
    I had this problem with my s9 plus, took a second to figure out but it was super easy. Get ready to use your beats. Turn the Beats on and hold the power button down until your headset resets and starts blinking. Now your phones bluetooth will be able to find them. You're welcome
    04-05-2018 01:27 PM
  7. Ludclovis's Avatar
    I had this problem with my s9 plus, took a second to figure out but it was super easy. Get ready to use your beats. Turn the Beats on and hold the power button down until your headset resets and starts blinking. Now your phones bluetooth will be able to find them. You're welcome
    Thanks for the help
    04-26-2018 10:20 AM

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