Hello,
I've just purchased an S8 maybe a month ago. My girlfriend, in her infinite wisdom, tried to download a cracked spotify .apk from... somewhere.
Regardless anytime I unlock my phone, Google chrome opens and a popup is displayed. It's easily closed and just a hindrance, however who knows what else it's sending. I will go through the process of password resets after I remove this bugger.
It's safe to assume it's not just sitting here displaying pop ups most likely as I've run Malwarebytes and receive the message that a virus has been detected. Upon trying to remove it I discovered that I couldn't as it has admin privileges.
Is there a way to address this without a factory reset? I've tried restoring from a backup point to no avail. I haven't restarted it yet, if that effects anything... send help. Man down. Haha
Thank you kindly and I apologize if this has been posted before - I truly searched and found nothing. Maybe idk how to search.
I've just purchased an S8 maybe a month ago. My girlfriend, in her infinite wisdom, tried to download a cracked spotify .apk from... somewhere.
Regardless anytime I unlock my phone, Google chrome opens and a popup is displayed. It's easily closed and just a hindrance, however who knows what else it's sending. I will go through the process of password resets after I remove this bugger.
It's safe to assume it's not just sitting here displaying pop ups most likely as I've run Malwarebytes and receive the message that a virus has been detected. Upon trying to remove it I discovered that I couldn't as it has admin privileges.
Is there a way to address this without a factory reset? I've tried restoring from a backup point to no avail. I haven't restarted it yet, if that effects anything... send help. Man down. Haha
Thank you kindly and I apologize if this has been posted before - I truly searched and found nothing. Maybe idk how to search.