1. Android Central Question's Avatar
    Transferring data onto New s8 and screen went off so swiped it to come back on and it’s asking for a passcode but I haven’t set one? Help
    02-05-2018 03:10 PM
  2. jeffmd's Avatar
    Can't help.. a pass code was set up. You can not circumvent this screen. If it is a new phone then return it.
    02-05-2018 04:25 PM
  3. mary beth hale's Avatar
    Have you tried putting in a code of your choice? Maybe it's asking you to set one up for the first time? Did you purchase it new or used?
    Did you set up fingerprint unlock?
    02-05-2018 07:56 PM
  4. Gayle Lynn's Avatar
    It was setup before, and it sounds like a used 2nd hand.
    badcat likes this.
    02-06-2018 05:37 AM
  5. frellingfrakker's Avatar
    Did they guy who sold it to you for $200 in the parking lot give you his number so you can call for assistance?
    mary beth hale likes this.
    02-06-2018 06:59 AM
  6. mary beth hale's Avatar
    If you bought it used, seller probably didn't remove account so factory reset protection is still in place.
    badcat likes this.
    02-06-2018 07:49 AM

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