1. Android Central Question's Avatar
    I have a Galaxy S8, I dropped it a few weeks ago and the front is broken but it doesn t seem to be the problem. The lockscreen and on display works with gestures perfectly, swiping left right even opening the shortcuts. Once I get inside the phone, seemingly randomly everything freezes up. The notification panel wont open, or I touch the bottom of the screen and it drops down randomly, the desktop icons dont open no matter how long or hard I press on them. I swipe to change desktop screens and my live walpaper changes but not the icons. Weird behavior like this. I have switched from Nova launcher to default home, and still the same problems.
    02-28-2018 07:33 AM
  2. belodion's Avatar
    Did the trouble start directly after the dropping?
    02-28-2018 08:07 AM
  3. Peter Friedlander's Avatar
    No, it has happened before
    02-28-2018 09:08 AM
  4. belodion's Avatar
    Okay. Welcome as a new member. I’ll move the thread to the S8 forum.
    02-28-2018 11:45 AM
  5. B. Diddy's Avatar
    Does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-34283
    02-28-2018 11:58 AM
  6. Peter Friedlander's Avatar
    Let me try it. It acts randomly so it will take a while to see if its working
    03-02-2018 08:21 AM
  7. Peter Friedlander's Avatar
    Tried. Still hangs.
    03-02-2018 09:29 AM
  8. B. Diddy's Avatar
    The firmware might be corrupt. It seems less likely to be hardware, since you said it happened before the drop. You could try reinstalling the firmware using Smart Switch: http://www.sammobile.com/forum/showthread.php?t=29914
    03-02-2018 01:36 PM
  9. Peter Friedlander's Avatar
    Tried. But no popup screen was alerted for new software with Smart Watch. I'm pretty sure about the cracked screen not being a problem because I can still see the icon, hear the click, and feel the vibration feedback but the screen just hangs.
    03-06-2018 06:35 PM
  10. B. Diddy's Avatar
    I thought Smart Switch could actually let you reinstall the current firmware, not just new updates. If it doesn't, then you could also try using Odin: http://forums.androidcentral.com/amb...interface.html
    03-07-2018 02:08 AM
  11. Peter Friedlander's Avatar
    Im on mac. This is only for windows
    03-07-2018 07:44 AM
  12. B. Diddy's Avatar
    There's JOdin3 for Mac, which is supposed to work the same way: https://androidtutorial.net/2017/02/...in-on-mac-osx/
    03-07-2018 09:39 AM

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