Why screen unlock is so difficult in S8 plus?

[Android Central Question]

Such a beautiful phone but one major problem, why fingerprint is followed by Pin or Pattern lock security...why can't phone unlock directly with Fingerprint which is present cheaper phone like Redmi Note 4.
I access phone more than 100 times a day...every time I have to use double security option. It's so tedious typing Pin all the time...if anyone knows the solution plz guide.

 

[jeffmd]

You done something wrong. With fingerprint you should only need your pin after a reboot or every 4 hours you don't use your phone.

 

[mary beth hale]

jeffmd is correct. If you've set phone to fingerprint unlock, it shouldn't ask for a pin unless you turn the phone off/on, restart or if it's off for more than 4 hours.

 

[joe_fresh]

The only time I need a pin is after reboot. I leave my phone alone overnight and first thing in the morning the fingerprint alone works. No pin required.

 

[jeffmd]

Maybe it was 8 hours. I actually rarly get prompted for it.

 

[wunderbar]

You should not need to be prompted to use your pin/pattern after fingerprint every single time. I'd try removing your fingerprints and setting them up again. It is likely that the scan of your finger was just bad and isn't being picked up properly.

 

[joe_fresh]

Maybe it was 8 hours. I actually rarly get prompted for it.

That may be a setting you have. I can go 12 hours without touching my phone and still no pin required. My tab s2 is 24 hours then a pin required before fingerprint works.

 

[Gayle Lynn]

Iris

 

[filanto]

truly secure phone

 

[jeffmd]

So I am digging this up now because after updating to oreo my phone now randomly requires the pin to be entered to unlock simular to OP described. Does not seem to happen during the day when my watch keeps the phone unlocked, but in the evening when home at the watch is off I pick the phone up and it won't allow a fingerprint. It just says I can use fingerprint next time.

 

[pankaj981]

Is your phone restarting randomly? Do you see that message that you need to enter pin after every restart?

 

[jeffmd]

Is your phone restarting randomly? Do you see that message that you need to enter pin after every restart?

Nope, checked the uptime and it was still days since last reboot.

 

[pankaj981]

Nope, checked the uptime and it was still days since last reboot.

Interesting. Do you have a work email configured on your device?

 

[jeffmd]

nope, nothing complex there like any other accounts accept google authorized.

 

[SDTRMG]

this is a weird problem