1. Android Central Question's Avatar
    I updated to Oreo this morning on my GS8, and before the update I had individual notifications tones for each of my contacts whenever I received a text message from them. After the update, all of my messages have switched to the default and there appears to be no option to even add notifications tones now. Has the location moved or something?
    03-19-2018 01:20 PM
  2. Centerman66's Avatar
    If you look around the forum you will see a lot written about this. It appears the feature had been removed from the native samsung text app in oreo. Try a third party text app like Textra. It allows for custom notifications by sender.
    03-19-2018 03:04 PM
  3. justnivek's Avatar
    unfortunately it looks like it has been removed... I would hope a dev could reimplement it in the future
    DanielleK82 likes this.
    03-19-2018 03:50 PM
  4. danhartman26's Avatar
    if you are using Verizon Message+, you open a thread with the person you want to set a custom tone for.

    Hit the menu button (3 dots in upper right)

    select customize

    select tones

    then select your desired tone
    03-19-2018 07:03 PM
  5. UserAEandroid289's Avatar
    I noticed that too and I hate it. I hope they bring the feature back asap. Im wondering if there is a way to contact them to bring it back if enough people ask. Im sure most people are not happy with this new update.
    03-22-2018 12:33 AM
  6. Jess3117's Avatar
    Not happy with this new update. I actually liked being able to assign my contacts different notification tones. It was a helpful feature that they need to bring back.
    03-22-2018 06:10 AM
  7. crazyroadlizard's Avatar
    What the heck??? Why would you remove such a great feature?
    03-22-2018 07:57 AM
  8. Mommasamsung's Avatar
    I spoke with a contact at Samsung today and they have removed that ability from phones on this latest update. There is no way to reverse it. My suggestion would be to contact Samsung, not your provider, and at least voice a complaint. That way they will look into adding to the next update.
    03-22-2018 08:17 AM
  9. dat2's Avatar
    Multiple people have contacted them about this loss of individual message tones and their response was rude. They will not bring it back and have no plans to do it.
    03-22-2018 12:34 PM
  10. Sarah Griffin1's Avatar
    This was one of my favorite features. They should put it back. I liked that i knew who was texting me without looking at my phone if i was busy. Bad choice to take it away!!!!
    Jennifer Beasley likes this.
    03-22-2018 01:04 PM
  11. dat2's Avatar
    This was one of my favorite features. They should put it back. I liked that i knew who was texting me without looking at my phone if i was busy. Bad choice to take it away!!!!
    I agree but they don't care what we want.
    03-22-2018 10:57 PM
  12. Misshoney1801's Avatar
    I loved this feature, really handy. Gutted they've removed it, rubbish. Really surprised as it's been an iPhone feature for years ( which was actually easier than on the S8 to implement) Big mistake xxx
    03-23-2018 05:22 AM
  13. GrouchEmom's Avatar
    I loved that feature. I wish they would give it back. It makes it much easier to know who is texting you.
    They should let us know what they are removing and then we can choose whether we want the update or not.
    03-23-2018 12:44 PM
  14. DroidLorri's Avatar
    This is a mistake as it makes me not want to bother with buying Samsung themes since I can't use their stock messenger anymore. Half of the reason I bought them in the first place was because they made texting such a pleasant visual experience. Alas, I'd rather have the custom text sounds than the pretty picture so so much for Samsung themes.
    Mrbzr likes this.
    03-23-2018 03:50 PM
  15. Hawaiian_Geek's Avatar
    If you have Verizon just use their text messaging app.
    03-26-2018 03:33 AM
  16. Sarah Griffin1's Avatar
    I downloaded the "textra" app and so far its the best one i have found. You can personalize text notification sounds and a whole lot more. You may want to try it.
    03-26-2018 03:08 PM
  17. B. Diddy's Avatar
    See also this sticky thread: https://forums.androidcentral.com/as...ones-oreo.html
    03-28-2018 09:55 AM
  18. BentBent's Avatar
    That's one of the reasons I went back to Samsung, lg didn't have that option, so disappointing!!!
    03-28-2018 12:49 PM
  19. Patty Lynn's Avatar
    My straight to vm feature is also gone along with my text tones.. im furious over these 2 things being deleted!! (Mainly cause work can get through now lol).
    Sdtaylor9311 likes this.
    03-29-2018 08:15 AM
  20. Tom Godon's Avatar
    if you are using Verizon Message+, you open a thread with the person you want to set a custom tone for.

    Hit the menu button (3 dots in upper right)

    select customize

    select tones

    then select your desired tone
    Thank you....

    Do you know if the setting is retained if you delete all messages from the sender or will it revert back to the phone's default sound?
    03-30-2018 12:22 PM
  21. Charlenemcghee's Avatar
    I am absolutely livid over this. I have only purchased Samsung phones for the past 8 or 9 years. But after this ordeal and the visual voicemail being gone, I'm done. This is ridiculous!!
    Mrbzr and Lynne Dagata like this.
    03-30-2018 03:59 PM
  22. Sdtaylor9311's Avatar
    I'm pissed about this too! I just spoke to an agent and this was his response from Samsung...

    Unfortunately yes, due to a bug on the update the option was removed from the phone, Samsung will release a next update pretty soon on the phone to fix the bugs and you will have the option to assign them again on the phone.

    I hope that it's not a lie! I'm using textra message app right now until the problem is fixed! It's pretty good!
    04-01-2018 06:55 AM
  23. Meghan Monroe's Avatar
    I really hope they bring this feature back ASAP!!! My Note just did an automatic update today and afterwards I no longer had the individual text tones. I'm not happy at all!
    04-01-2018 03:04 PM
  24. Laurie Black's Avatar
    i hope they fix asap i really miss it
    04-01-2018 04:23 PM
  25. jratliff's Avatar
    Also upset the message tones are gone! I can't see why they would purposely get rid of it. Google messages still has my custom notification tones saved from when I was using it before. I switched to the Samsung messages when I found out the messages pop up on the always on display plus the notification tones. I've never tried Textra I'm downloading it now to try as well until this is fixed.
    04-02-2018 08:46 AM
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