07-19-2018 10:18 AM
66 123
tools
  1. Incantrix's Avatar
    Boot into Safe Mode to determine if it is a third party app causing the issue. While switching your phone on, hold the Volume Down Button when the Samsung logo appears until the Home Screen loads. Safe Mode will now display in the bottom left corner of your phone.

    If the notification works correctly, it's a 3rd party app conflicting. Start by deleting the most recent apps and seeing if the problem is resolved.

    In my case it was Security Master app causing the problem.
    05-15-2018 05:10 AM
  2. Duriisimo's Avatar
    Boot into Safe Mode to determine if it is a third party app causing the issue. While switching your phone on, hold the Volume Down Button when the Samsung logo appears until the Home Screen loads. Safe Mode will now display in the bottom left corner of your phone.

    If the notification works correctly, it's a 3rd party app conflicting. Start by deleting the most recent apps and seeing if the problem is resolved.

    In my case it was Security Master app causing the problem.
    This worked for me, I installed a cleaner app, uninstalled it and now it works fine, thank you guys for the info.
    05-16-2018 08:16 AM
  3. DamonZ28#AC's Avatar
    If you're using Nova, you have to purchase Nova Prime and then install TeslaUnread.
    Thanks! I just updated to Oreo on my S8+ and use Nova Launcher. The Samsung Email app wasn't showing the unread count badges. I opened Tesla Unread, and it reported that Samsung Email badges were turned off. I turned it on, it said something about creating a widget which I accepted, and now it works.
    B. Diddy likes this.
    05-17-2018 09:07 AM
  4. Dirty Rascal's Avatar
    This worked for me, thanks bud
    05-21-2018 12:09 AM
  5. Dirty Rascal's Avatar
    Worked for me too, thanks bud
    05-21-2018 12:14 AM
  6. Kemaleon's Avatar
    Still not working for me.

    Samsung S7, just got Oreo update and unread indicator/count not showing for emails (Samsung stock email app) or WhatsApp or Facebook messenger, maybe others. Text messages indicator works.

    Tried all the suggestions in here, have all my settings as they should be and haven't installed anything else recently either prior too, or after the Oreo update.

    Before these suggestions I uninstalled and reinstalled WhatsApp (the first one I noticed it on and o ly one I really care about), had a problem with my chat backups but that was a WhatsApp issue not Android. Sorted that out, got everything back including the unread message count, yay!...

    For an hour, then it went again.

    Tried Safe Mode, indicators working for texts still but not emails. Both stock apps. Obviously third party apps were deactivated.

    Really frustrating, anyone have any other suggestions? Is there somewhere to report this officially?
    05-25-2018 01:38 AM
  7. stmax's Avatar
    Settings -> apps -> 3 dots upper right -> special access-> notification access -> OFF Samsung experience home. It works for me now. Thanks to me
    This finally worked for me. I was getting all badge counts except for Facebook on the preinstalled app. THIS finally was the fix that worked.

    Sent from my SM-G965W using Tapatalk
    06-25-2018 11:05 PM
  8. M_Agerlin's Avatar
    All of a sudden my app badges never have notification numbers on them anymore. Twitter, Facebook, etc will look like I have no notifications. But when I open the app, there will be new ones. Why is the badge not showing them anymore? Samsung Galaxy S8. Thanks for any help.
    As I see it, the problem is what is counted. As I read the settings for app badges, they are counting NOTIFICATIONS! So the email icon does not count unread emails but unread notifications. When you clear the notification of a new email, the number is reduced even if you did not read the email.
    06-29-2018 12:28 AM
  9. basebounce's Avatar
    mine was already turned on did not work for me
    06-29-2018 07:09 AM
  10. basebounce's Avatar
    is there still no fix tot his seems some peoples are fixing and others arnt probs depending on what phone you have i have a samsung A3 tried all the above i am devostated i dont see the point of a phone if you dont no you have messages ???
    06-29-2018 07:25 AM
  11. JP Grimm's Avatar
    I got the update 2 days ago I'm dealing with the same thing, so annoying 😤
    07-04-2018 08:20 AM
  12. JP Grimm's Avatar
    How to uninstall it?
    07-04-2018 09:45 AM
  13. silva535's Avatar
    for some of the people that are unsuccessful with the various responses, make sure before anything else that you have your email setup to sync upon receiving an email. Mine was set to sync every hour so I did not see an email show up right away.
    07-10-2018 07:24 PM
  14. Sandra Lippard's Avatar
    This solved the problem for me.
    07-14-2018 01:25 PM
  15. vothaison's Avatar
    All of a sudden my app badges never have notification numbers on them anymore. Twitter, Facebook, etc will look like I have no notifications. But when I open the app, there will be new ones. Why is the badge not showing them anymore? Samsung Galaxy S8. Thanks for any help.

    Here is what works for me, my S8 right after upgrade to Android 8.0

    I need to reset the App Preferences, then re-enable App icon badges.
    In detail, go to
    Settings -> Notifications -> Advance (top right corner)
    -> Three dots (top right corner)
    -> Reset app preferences
    -> Choose Yes

    Then go back to Settings -> Notifications, and re-enable App icon badges.
    Since preferences were reset, you might wanna go around and turn on/off things that you need/no need.
    07-19-2018 05:53 AM
  16. gonzosgirrl's Avatar
    Wrong forum - sorry!
    07-19-2018 10:18 AM
66 123

Similar Threads

  1. My Google Calendar Notifications are not working on my new GS9+
    By Android Central Question in forum Samsung Galaxy S9 & S9+
    Replies: 1
    Last Post: 05-02-2018, 12:27 PM
  2. My phone turned off after making a weird buzzing sound??
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 03-29-2018, 01:45 PM
  3. Group message replies coming in separately on my Galaxy S9.
    By Android Central Question in forum Samsung Galaxy S9 & S9+
    Replies: 2
    Last Post: 03-29-2018, 01:24 PM
  4. Zedge is not showing the results
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 03-29-2018, 12:19 PM
  5. How do u change your clock on samsung galaxy A5 i want to change the layout HELP
    By Helenbristow220 in forum General Help and How To
    Replies: 1
    Last Post: 03-29-2018, 10:37 AM
LINK TO POST COPIED TO CLIPBOARD