S8: Audio stuttering when using wired earbuds?

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Android Central Question

I've had my Galaxy S8 since around July 2017 and have only had one issue with it not turning on, but that was easily solvable. Anyway, on to my issue.

It started 2 days ago. Whenever I play audio with Google Play Music through my AUX earbuds, it stutters (it sounds like someone is pressing play+pause very fast). However, it only does this when the screen hasn't been doing anything for sometime, or when the screen is off. It works perfectly fine if I'm typing or doing something on the screen, or if I don't have earbuds in.

I know it isn't an issue with the earbuds since they work fine on other devices, such as my 3Ds. I think it's an issue with my actual headphone jack.

Any ideas on how to fix this would be appreciated :)
 

Rukbat

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Feb 12, 2012
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If it's an issue with the jack, the jack needs to be replaced. It's that simple. (A part that sells for 99 cents retail can't be repaired - it's not designed to be.)
 

bmorlock

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I don't think it's the audio jack. If it was why would the screen being on fix the problem. Mine is doing the same exact thing. Not 100% sure but it seems it started after I updated to Oreo.
 

Kalo187

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Apr 21, 2018
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It's got nothing to do with the jack. It's only been happening since this last update. Wired headphones. Every kind of set. I'm in electronics and I have never heard a failed jack sound anything like this stuttering. It is clearly a update problem that is creating some kind time lag with the audio wave
 

jeffmd

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Mar 24, 2012
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You need to go to battery settings and tell it not to restrict the focus of your music player when the phone tries to sleep.
 

jaybird210

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Jun 14, 2013
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i tried the battery setting to exclude from monitoring, but still had the stuttering. turning off UHQ seemed to do the trick for me. then after turning it back on it was still fine. not sure what in the UHQ setting is different between nougat and oreo, but mine also started acting up only after it was updated to oreo.
 

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