I have two S8 phones (that is, my wife has one and I have the other one), and they should be identical. They were bought at the same time and should be set up the same way - however, there is one very annoying difference.
I wanted to transfer some photos off the phones to my computer.
When I plug my wife's phone in, everything is fine. I get a pop-up asking me whether to allow this and then I can then navigate to the DCIM directory and fetch the files I wanted. No issues.
If I plug my own (supposedly identical) phone in (using the same cable, and same computer), it doesn't work. Sure, it starts charging, but it doesn't seem to recognize that there is a computer on the other end of the USB cable, and there is no pop-up message.
If I go to Settings/Connections/Mobile Hotspot and Tethering, I see that "USB tethering" is just greyed out.
I also tried activating Developer options and turned USB debugging on. No effect.
Any ideas/suggestions?
I wanted to transfer some photos off the phones to my computer.
When I plug my wife's phone in, everything is fine. I get a pop-up asking me whether to allow this and then I can then navigate to the DCIM directory and fetch the files I wanted. No issues.
If I plug my own (supposedly identical) phone in (using the same cable, and same computer), it doesn't work. Sure, it starts charging, but it doesn't seem to recognize that there is a computer on the other end of the USB cable, and there is no pop-up message.
If I go to Settings/Connections/Mobile Hotspot and Tethering, I see that "USB tethering" is just greyed out.
I also tried activating Developer options and turned USB debugging on. No effect.
Any ideas/suggestions?
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