1. ManP25's Avatar
    After the last software update, every time I touch to focus on Whatsapp's built-in-camera while I'm sending a message the camera instead is unfocusing. There was a Whatsapp update as well but judging from the other phones of friends and family,
    it seems to be happening on just my Samsung S8 Plus. Is there any way to fix this?
    12-24-2018 03:01 AM
  2. Rukbat's Avatar
    Assuming that the camera focuses will using other apps, contact WhatsApp and ask them if they could fix the problem.

    If it doesn't focus properly using other apps, it's probably a bad camera module, and it will have to be replaced.
    12-24-2018 01:20 PM
  3. ManP25's Avatar
    The camera does work on the S8 Plus's default camera app as well as a few other camera apps I use. This could then be a Whatsapp issue because after uninstalling the app and reinstalling it, the camera add-on when messaging still unfocusses when I touch to focus.
    01-02-2019 05:47 AM
  4. Michael Shes's Avatar
    Same here
    01-23-2019 05:28 AM
  5. ManP25's Avatar
    I have emailed Whatsapp on the issue multiple times, even contacted them from the app itself, but they haven't come back to me with anything close to a solution other than what has already been tried beforehand by me. This issue hasn't been resolved on my end unfortunately.
    04-26-2019 09:29 AM

Similar Threads

  1. Why do my Samsung S8's videos sometimes save correctly as videos and sometimes as a
    By Android Central Question in forum Samsung Galaxy S8 & S8+
    Replies: 1
    Last Post: 12-24-2018, 12:06 PM
  2. When I try to change my recovery gmail it won't let me, why's this?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-24-2018, 12:02 PM
  3. Replies: 1
    Last Post: 12-24-2018, 04:53 AM
  4. Why cant i get text messages from iphones on my new j5
    By Android Central Question in forum Samsung Galaxy J Series
    Replies: 1
    Last Post: 12-24-2018, 04:44 AM
  5. Where can I go on my phone to get my URL number
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-23-2018, 10:14 PM
LINK TO POST COPIED TO CLIPBOARD