1. MarineDawg's Avatar
    It seems to happen 100% of the time to iPhones and 30% when sending to an S9...when sending a picture the actual photo gets reduced by say 60% if not more. It's like an auto random cropping is going on. I can't say if an update caused it but it is becoming super annoying. Any ideas or anyone experiencing similar issues?
    12-31-2018 04:28 PM
  2. B. Diddy's Avatar
    Are you sending via Facebook Messenger? If so, this seems to be a recent common bug associated with both FB Messenger and Samsung devices. Does the same thing happen using the stock Messaging app?
    Rukbat likes this.
    12-31-2018 06:42 PM
  3. nate0's Avatar
    Mms will compress photos... but cropping them? Weird. What messaging app? I wonder if this is happening when you're sending to a phone that is using a more "legacy" way to receive a media message. Non-rcs capable devices will compress or reduce media messages depending on the app or even the carrier. RCS capable devices cand send full resolution photos and even video depending on carrier configurations...and mms text length is virtually unlimited.
    01-01-2019 09:58 PM
  4. B. Diddy's Avatar
    I'm willing to bet money it's FB Messenger. We're seeing a lot of complaints about this issue.
    01-02-2019 01:20 PM
  5. MarineDawg's Avatar
    I use FB messenger as my default, it seems screenshotting the picture and sending that instead circumvents the issue. Thanks for the info all.
    01-04-2019 01:03 PM

Similar Threads

  1. Picture message not downloaded: failed S7
    By andyandrew2006 in forum Ask a Question
    Replies: 7
    Last Post: 01-11-2019, 10:56 PM
  2. what does the i icon next to message i tried to send mean
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 12-31-2018, 07:42 PM
  3. I am unable to unlock my Huawei MediaPad as I have forgotten the unlock pattern.
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 12-31-2018, 01:23 PM
  4. Why do youtube videos go into picture in picture withiut me activating it?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 12-31-2018, 11:57 AM
  5. Sprint Galaxy S8 What's the best picture size setting to take pics of documents
    By Babyblues16 in forum Samsung Galaxy S8 & S8+
    Replies: 2
    Last Post: 12-30-2018, 11:46 PM
LINK TO POST COPIED TO CLIPBOARD