1. Wynken's Avatar
    Hi all,

    I have problem with the ebay app it's running really slowly on my Samsung s8, the images take ages to load.

    some other people have reported the same problem on Samsung notes,

    I was wondering if anyone here could test the ebay app to see if they are having the same issue?

    i've made a video of the issue here:

    01-24-2019 09:08 AM
  2. methodman89's Avatar
    Have you cleared the ebay cache? When is the last time you cleared the cache partition and rebooted your phone?
    01-24-2019 10:39 AM
  3. Wynken's Avatar
    Yeah I've done all that,

    1. Rebooted phone
    2. Uninstalled the app - reinstalled the app
    3. Removed the sd card
    4. uninstalled the app and reinstalled the app again and rebooted.
    5. installed an older version of the app when it was working.
    6. installed all the latest samsung updates.
    7. Turned on high performance mode.
    8. cleared cache and data.
    9. I have plenty of space free.
    01-24-2019 10:43 AM
  4. Wynken's Avatar
    I'm interested to know if anyone else can confirm how the app runs on their s8

    are you experiencing the same issue?
    01-24-2019 10:44 AM
  5. Tudes's Avatar
    Signed up to say same here. S8 and eBay app, updated etc etc...runs poor. Haven't tried all the reboot and uninstall stuff as I know it won't make a difference. Annoying. Either an s8 issue or the latest eBay app? Who knows...
    01-27-2019 12:42 PM
  6. Wynken's Avatar
    Thanks for signing up to post a reply I really appreciate it!

    I've reported the issue to ebay and they have passed this on to their mobile app dev team so hopefully they will fix it....or Samsung.
    01-28-2019 08:55 AM
  7. Eddhick's Avatar
    S8+ user here and am also experiencing the same issue, very annoying! Makes it almost not worth bothering with so I have to dig out the laptop.

    Let's hope someone finds a fix soon!
    02-11-2019 05:00 AM
  8. ruben1975's Avatar
    having the same issues. cleared the cache on my Phone with no result. after one year my S8 has begun running slower overall
    02-11-2019 08:45 AM
  9. Tudes's Avatar
    Still the same.... any news on a reply OP?
    02-21-2019 06:48 PM

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