1. Kalnel's Avatar
    Something updated overnight, and I've lost the ability to see or select any of my email subfolders. Suddenly I can see only Inbox, Sent, Drafts, Outbox, and Trash. I've tried going into settings to select them, but it appears you can't do that any longer.

    Anyone else experiencing this?
    02-13-2019 01:04 PM
  2. Rukbat's Avatar
    :Folders" in an IMAP connection are an artifact - they don't actually exist. Try deleting the account (on the phone's email app, not in any webmail interface), then creating an existing account again.
    02-13-2019 01:18 PM
  3. Kalnel's Avatar
    Tried and it doesn't work. (This is in an corporate Exchange account, so I MUST see the subfolders.) I can see them using Outlook on the phone, but Outlook doesn't sync subfolders automatically. I hate it when they eff-up a system that worked just fine with an update.
    02-13-2019 01:21 PM
  4. Kalnel's Avatar
    Oh, wait...I can see them with a tiny drop-down. Not sure yet if they are syncing.
    02-13-2019 01:25 PM

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