1. Android Central Question's Avatar
    For some reason, one of our user's cell phone (Galaxy S8 - Android 9) will always display the pin to unlock the phone first to answer a call and/or input the pin just to hang up. I think i went through all the settings on the phone I could but cannot figure out how to turn that off.
    06-25-2019 10:43 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! In this thread, the user discovered it was due to a 3rd party app locker app: https://forums.androidcentral.com/sa...swer-call.html. Is that the case for you?
    Tech Idiot likes this.
    06-25-2019 01:07 PM
  3. blampert123's Avatar
    Welcome to Android Central! In this thread, the user discovered it was due to a 3rd party app locker app: https://forums.androidcentral.com/sa...swer-call.html. Is that the case for you?
    It's a company phone that's locked down. That app is not installed.
    06-26-2019 09:18 AM
  4. mustang7757's Avatar
    It's a company phone that's locked down. That app is not installed.
    Can you go into settings and in the search bar type device administrator apps then tap on it and see what's listed?
    06-26-2019 10:05 AM
  5. B. Diddy's Avatar
    So other company phones don't do this? Are you with the company's IT? If not, ask them if they're aware of any setting in the device management software that might be responsible.
    06-26-2019 11:05 AM

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