1. rrah5's Avatar
    Hello everyone!

    I finally decided to bit the bullet and upgrade to Pie hoping for the best.

    After updating, then factory resetting, then restoring contacts, texts etc through Smart Switch and the cloud service, storage usage was still minimal and just fine.

    However, about a day after, there is about 20+ gigs of "system data" usage that I just can't track down. Throughout the day when this happened, I was not even connected to a cell network, much less data, as I was not within service range.

    Things I have tried:

    - Factory reset (of course)

    - Clearing cache partition (I knew this wouldn't help)

    - The *#9900* then clearing logs advice I found online

    - Checking the storage usage of ALL apps, even system apps

    - Using the "DiskUsage" App to try to track it down. (Screenshot attached)

    - Built in storage analyzer/cleaner, CCleaner, Norton Clean

    Also, I have removed all large files that could be constituted as "Other"

    Does anyone have any idea of what it could be?

    Excessive "Other" System Storage One Day after Pie Update and Factory Reset-screenshot_20190805-115639_my-files.jpg
    Excessive "Other" System Storage One Day after Pie Update and Factory Reset-screenshot_20190805-115706_diskusage.jpg
    Excessive "Other" System Storage One Day after Pie Update and Factory Reset-screenshot_20190805-115722_file-manager-.jpg
    Excessive "Other" System Storage One Day after Pie Update and Factory Reset-screenshot_20190805-115730_file-manager-.jpg
    Excessive "Other" System Storage One Day after Pie Update and Factory Reset-screenshot_20190805-115746_file-manager-.jpg
    08-06-2019 03:58 PM
  2. Golfdriver97's Avatar
    Do you recall what the system data was before?
    rrah5 likes this.
    08-07-2019 09:41 AM
  3. rrah5's Avatar
    Thank you for getting back to me! Is was maybe 7-8GBs. This problem has actually gotten worse since then and now the "Other" is 60GB. My phone is basically unusable.
    08-07-2019 01:36 PM
  4. Squash SM's Avatar
    you should definitely download Malwarebytes and run a scan. sounds really fishy
    08-07-2019 10:16 PM
  5. Golfdriver97's Avatar
    Thank you for getting back to me! Is was maybe 7-8GBs. This problem has actually gotten worse since then and now the "Other" is 60GB. My phone is basically unusable.
    Do you, by chance, have facebook messenger installed? If you do, that app has a long history of misreporting it's actual storage use.
    08-08-2019 08:49 AM
  6. rrah5's Avatar
    I do, but uninstalling it doesn't seem to help
    08-08-2019 10:46 PM
  7. Golfdriver97's Avatar
    Perhaps getting rid of the Facebook app as well?
    08-10-2019 03:10 PM

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