Sign up now for Disney+
  1. dzi022's Avatar
    Hello everybody, I have a problem with my s8 plus Samsung, suddenly my phone froze, and begin to restart, almost 15 times or more. Then I did a force restart by holding volume down and power button, and after then its start-up usually for 10min, and again restarts, after I connecting to the power cable to changing, it stops charging. Then didn't response for nothing. DEAD, and after I leave it for a couple of hours, I tried to enter safe mode and to wipe cache memory. I thought maybe some app is causing a problem, and I run a test, and it shows me like this. On google, I found that probably is the motherboard, but somebody says its maybe last android update. And my friend says that perhaps it is RAM. Can somebody help me, I only want to access my phone to enter the gallery and save photos, then after that, the phone can be lifetime dead, it doesn't concern me. Thanks for helping me
    Attached Thumbnails Samsung s8 plus it keeps restart, and now cant turn on-whatsapp-image-2019-11-06-15.02.10.jpg  
    11-06-2019 10:34 AM
  2. mustang7757's Avatar
    Hi,is this the orginal battery?
    11-06-2019 10:38 AM
  3. dzi022's Avatar
    Yes, it is.. I buy my s8 plus in media market in Germany, so its official.
    11-06-2019 11:33 AM
  4. mustang7757's Avatar
    Yes, it is.. I buy my s8 plus in media market in Germany, so its official.
    You might have a battery issue.
    11-06-2019 11:34 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! I'd suspect corrupt firmware or a motherboard failure, based on the error messages there.
    tube517 likes this.
    11-06-2019 01:47 PM
  6. dzi022's Avatar
    Welcome to Android Central! I'd suspect corrupt firmware or a motherboard failure, based on the error messages there.
    Finally, after almost 12h, I successfully power on my phone, and when I turn on, it showed me this error. Now I think maybe is everything ok with the motherboard because when I type on google this problem, it says that after Samsung Knox update, many users have this problem with the phone.

    11-07-2019 05:34 AM

Similar Threads

  1. Do you use a work profile on your Note 10? Does it communicate with Galaxy Watch?
    By chefmorry in forum Samsung Galaxy Note 10 & Note 10+ (2019)
    Replies: 17
    Last Post: 11-07-2019, 04:35 AM
  2. Replies: 4
    Last Post: 11-06-2019, 02:05 PM
  3. My infinix hot7 camera is always upside down on the screen after taking pictures
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-06-2019, 01:53 PM
  4. what does gsm 123 mean on outgoing phone list
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 11-06-2019, 01:50 PM
  5. October 2019 security update - Live on T-Mobile
    By OhAlfie in forum LG G8 ThinQ
    Replies: 0
    Last Post: 11-06-2019, 09:39 AM
LINK TO POST COPIED TO CLIPBOARD