1. 4lo's Avatar
    Hello all. I have searched everywhere I could think to find the answer for this and have come up empty. I am no longer getting App Badge Icon notifications. I have gone to Settings—Notifications—App Icon Badges. They are turned on. I have also checked in each individual app to make sure notifications are turned on. I am at a loss. Any advice would be greatly appreciated. Thanks!
    12-02-2019 06:22 PM
  2. Rukbat's Avatar
    Using OneUI, or some other launcher?
    12-02-2019 06:40 PM
  3. 4lo's Avatar
    Yes. One UI.
    12-02-2019 06:54 PM
  4. 4lo's Avatar
    I just had a badge app icon show up on my phone icon telling me I had one missed call. The trouble is that I am not getting them for the gmail app or messages app. Now I am really confused.
    12-02-2019 08:15 PM
  5. mustang7757's Avatar
    Are those apps sleeping or you have data saver on ?
    12-02-2019 09:09 PM
  6. 4lo's Avatar
    I guess the apps are sleeping. Data saver is off.
    12-02-2019 09:25 PM
  7. 4lo's Avatar
    The apps are not sleeping. I just checked.
    12-02-2019 09:27 PM
  8. mustang7757's Avatar
    I guess the apps are sleeping. Data saver is off.
    You can check this in device care if any apps put to sleep
    12-02-2019 09:27 PM
  9. 4lo's Avatar
    Thanks. I checked and the apps are not sleeping.
    12-02-2019 09:40 PM
  10. mustang7757's Avatar
    Thanks. I checked and the apps are not sleeping.
    Your welcome!
    You want try other steps ?
    12-02-2019 10:04 PM
  11. 4lo's Avatar
    Yes, I would like to try other steps. Thanks for your help.
    mustang7757 likes this.
    12-02-2019 10:12 PM
  12. mustang7757's Avatar
    Yes, I would like to try other steps. Thanks for your help.
    I like to focus on the message app because that should get a badge icon pretty quickly , try long press it and tap info , then scroll to storage and clear data, cache and force stop it see if this helps and test again if you can
    12-02-2019 10:16 PM
  13. 4lo's Avatar
    Will that delete all of my messages? If so, I have dozens of photos that were sent to me via text that I will have to save first.
    12-02-2019 10:25 PM
  14. mustang7757's Avatar
    Will that delete all of my messages? If so, I have dozens of photos that were sent to me via text that I will have to save first.
    If you have back up on it won't but play safe side back it up or save them
    12-02-2019 10:27 PM
  15. 4lo's Avatar
    Ok. I will have to figure out how to back it up. I have been using apple products for the past 10 years and am in the process of switching everything from apple to Samsung.
    12-02-2019 10:36 PM
  16. mustang7757's Avatar
    Ok. I will have to figure out how to back it up. I have been using apple products for the past 10 years and am in the process of switching everything from apple to Samsung.
    If you go to settings >accounts > backup through Samsung cloud
    12-02-2019 10:38 PM
  17. 4lo's Avatar
    I like to focus on the message app because that should get a badge icon pretty quickly , try long press it and tap info , then scroll to storage and clear data, cache and force stop it see if this helps and test again if you can
    I did this and it did not fix the problem. Can you think of anything else?
    12-02-2019 10:46 PM
  18. mustang7757's Avatar
    I did this and it did not fix the problem. Can you think of anything else?
    Ok check in Google Google well being in settings if any apps restricted there
    12-02-2019 11:22 PM

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