In the interest of full disclosure, this is my first time posting, so I apologize if I'm missing any necessary information or unclear, and a bit emotional atm so probably rambling...
Q: I'm going through a divorce.
My soon to be (abusive ******* of an) ex husband is required to keep me on his phone/data plan (also T Mobile) per court order. He had previously taken my phone, so I'd been using an old phone via wifi and Google Voice.
Just to be clear, his name is on the t mobile account, but I own/purchased the phone myself.
After the court order his lawyer made him give it back to me. When I turned it on, it was a black screen, said it's been encrypted and I need to enter a PIN.
I hadn't secured the phone prior to him taking it - lesson learned.
No PIN, no Google account, Samsung account, etc. I didn't want him to be able to access my accounts so took them off long ago.
My mom just died, and I have photos, videos, messages, and voicemails from her on it that aren't backed up anywhere. I'm desperate to be able to keep them.
He said he did not factory/hard reset it, nor did he put any accounts on it. He won't tell me the PIN. T Mobile can't help, as I'm not the account holder. Samsung has only told me to do a factory reset.
Do anyone have any experience with how to get back into my phone without a reset?
Q: I'm going through a divorce.
My soon to be (abusive ******* of an) ex husband is required to keep me on his phone/data plan (also T Mobile) per court order. He had previously taken my phone, so I'd been using an old phone via wifi and Google Voice.
Just to be clear, his name is on the t mobile account, but I own/purchased the phone myself.
After the court order his lawyer made him give it back to me. When I turned it on, it was a black screen, said it's been encrypted and I need to enter a PIN.
I hadn't secured the phone prior to him taking it - lesson learned.
No PIN, no Google account, Samsung account, etc. I didn't want him to be able to access my accounts so took them off long ago.
My mom just died, and I have photos, videos, messages, and voicemails from her on it that aren't backed up anywhere. I'm desperate to be able to keep them.
He said he did not factory/hard reset it, nor did he put any accounts on it. He won't tell me the PIN. T Mobile can't help, as I'm not the account holder. Samsung has only told me to do a factory reset.
Do anyone have any experience with how to get back into my phone without a reset?