02-18-2020 04:23 PM
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  1. lp1668's Avatar
    I didnt some searching but couldn't find a solution. I have a s8 with tmobile. I've used the stock Samsung messaging app for years. I just download Google messenger and my sent messages won't show there. I tried a few different messaging apps and they all have the same problem. Is there a way to get my sent messages sent with the stock app to appear in a 3rd party app?

    The sent messages still appear if I go back to the stock app.
    12-21-2019 05:27 PM
  2. lp1668's Avatar
    Sent messages through the 3rd party apps appear with no problem. I'm just trying to get my "old" messages to appear in the new app.
    12-21-2019 05:29 PM
  3. mustang7757's Avatar
    If you choose Google message to be default message app everything should populate there .
    12-21-2019 06:08 PM
  4. lp1668's Avatar
    If you choose Google message to be default message app everything should populate there .
    No matter what 3rd party app I set as default, only received messages populate over from the stock Samsung app. Not a single sent message will populate.
    12-21-2019 06:45 PM
  5. mustang7757's Avatar
    No matter what 3rd party app I set as default, only received messages populate over from the stock Samsung app. Not a single sent message will populate.
    That's strange , I haven't encounter this . Is sync on?
    12-21-2019 06:47 PM
  6. lp1668's Avatar
    That's strange , I haven't encounter this . Is sync on?
    Which sync setting are you referring to? But regardless the incoming messages populate without a problem so I doubt it's a sync issue.
    12-21-2019 06:50 PM
  7. mustang7757's Avatar
    Which sync setting are you referring to? But regardless the incoming messages populate without a problem so I doubt it's a sync issue.
    Step by step we going check things , pull your notification panel down and see if sync is toggled on ?
    12-21-2019 06:59 PM
  8. lp1668's Avatar
    Step by step we going check things , pull your notification panel down and see if sync is toggled on ?
    Yes.
    12-21-2019 07:00 PM
  9. mustang7757's Avatar
    Yes.
    Ok good , try going into settings>apps tap it>3 dots upper right corner tap>scroll to bottom reset app preferences
    12-21-2019 07:03 PM
  10. lp1668's Avatar
    Ok good , try going into settings>apps tap it>3 dots upper right corner tap>scroll to bottom reset app preferences
    Done. Still not showing sent messages.
    12-21-2019 07:08 PM
  11. mustang7757's Avatar
    Done. Still not showing sent messages.
    Clear out data , cache, force stop the 3rd party message app and re-open again
    12-21-2019 07:12 PM
  12. lp1668's Avatar
    Clear out data , cache, force stop the 3rd party message app and re-open again
    Done. No change. But I noticed that some incoming messages are missing as well. Could this have to do anything with tmobiles settings? I don't use digits.
    12-21-2019 07:21 PM
  13. mustang7757's Avatar
    Done. No change. But I noticed that some incoming messages are missing as well. Could this have to do anything with tmobiles settings? I don't use digits.
    No ,this is strange ...
    Long press Google message app tap info >check permission if everything enable ?
    12-21-2019 07:22 PM
  14. lp1668's Avatar
    No ,this is strange ...
    Long press Google message app tap info >check permission if everything enable ?
    Yup. It's set as default as well. Also tried another restart. Thanks again for the help so far.
    12-21-2019 07:27 PM
  15. mustang7757's Avatar
    Yup. It's set as default as well. Also tried another restart. Thanks again for the help so far.
    Ok , no problem your welcome, let me check my phone little more see if I can come up with anything else .
    12-21-2019 07:31 PM
  16. lp1668's Avatar
    Ok , no problem your welcome, let me check my phone little more see if I can come up with anything else .
    I think it has to do with the Samsung app because both Google messages and go sms fail to populate the sent messages. I would think both popular apps wouldn't have that issue.
    12-21-2019 07:34 PM
  17. mustang7757's Avatar
    I think it has to do with the Samsung app because both Google messages and go sms fail to populate the sent messages. I would think both popular apps wouldn't have that issue.
    Like what's your thinking about the Samsung message causing this ? I have both on my phone and no issues. So I like you to look at something , go into settings >accounts>back up look at Google back up is everything sync with messages , look at data last sync compared to others on the list sync.
    12-21-2019 07:43 PM
  18. Ry's Avatar
    Were they sent via Chat/RCS?
    tube517 likes this.
    12-21-2019 07:58 PM
  19. mustang7757's Avatar
    Were they sent via Chat/RCS?
    That shouldn't matter, I have my Samsung message app no RCS because unlocked model and google with RCS ..so there shouldn't be a issue.
    12-21-2019 08:02 PM
  20. mustang7757's Avatar
    OP, are you signed into your Samsung account on the phone ?
    12-21-2019 08:03 PM
  21. lp1668's Avatar
    Like what's your thinking about the Samsung message causing this ? I have both on my phone and no issues. So I like you to look at something , go into settings >accounts>back up look at Google back up is everything sync with messages , look at data last sync compared to others on the list sync.
    Because go sms and Google messages are having the same issue. I don't have messages under sync for my Google account. Just notes, Gmail, calendar etc. I am signed into a smasung account.
    12-21-2019 08:20 PM
  22. mustang7757's Avatar
    Because go sms and Google messages are having the same issue. I don't have messages under sync for my Google account. Just notes, Gmail, calendar etc. I am signed into a smasung account.
    That might issue for why it's not for google message app , how long you had that app on the phone? , possible might take time to populate. For the other message app I cant say because I dont use it .
    12-21-2019 08:23 PM
  23. lp1668's Avatar
    That might issue for why it's not for google message app , how long you had that app on the phone? , possible might take time to populate. For the other message app I cant say because I dont use it .
    Just downloaded it today. Tried in the past with the same issue so always deleted it. Figured I would try to get it to work this time. So the Google messages app will have a sync button under my account like Gmail, keep, music etc?
    12-21-2019 08:31 PM
  24. mustang7757's Avatar
    Just downloaded it today. Tried in the past with the same issue so always deleted it. Figured I would try to get it to work this time. So the Google messages app will have a sync button under my account like Gmail, keep, music etc?
    Mine is


    Issue with 3rd party messaging apps-20191221_213555.jpegIssue with 3rd party messaging apps-20191221_213447.jpeg
    12-21-2019 08:37 PM
  25. lp1668's Avatar
    Mine is


    Click image for larger version. 

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    Gotcha, thanks. I was looking under the account sync settings and not the back up settings. My backup is slightly different. But I mainly use Samsung account as a back up.

    Tried contacting Google for help and they don't have support for messages. Might just start fresh and call it a day.
    mustang7757 likes this.
    12-21-2019 08:40 PM
36 12

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