1. hammerandroid's Avatar
    My phone screen chipped on the edge. Now it's unresponsive to touch along a horizontal line where the chipping occurred. I had a simple pattern lock, not for security but to avoid accidentally calling people etc. I can begin but not finish the pattern, since my finger has to slide along the damaged area of the screen to complete the pattern. Without unlocking the phone, I can't even download files from the phone.

    At the very least, I wish I could back up some data from the phone, without replacing the whole screen. I can enter recovery mode but not sure how that's useful. Never set up a BIOS password. Haven't had any problems beside the chipped screen.
    03-29-2020 11:21 PM
  2. mustang7757's Avatar
    Welcome to AC!

    Only option is try log into your Samsung account here where you can back up and unlock it if you had log into Samsung account on the phone .

    Laura Knotek likes this.
    03-29-2020 11:28 PM
  3. hammerandroid's Avatar
    Didn't make a Samsung account, unfortunately.

    I see the functionality of "find my device" is considerably greater than helping you find your device, with many remote control features.

    If only I could get the screen to rotate 90 degrees into horizontal mode at the pattern, then I could swipe and unlock. But the screen is locked in vertical mode until I unlock the pattern, which I can't do in vertical mode.
    03-30-2020 12:14 AM
  4. mustang7757's Avatar
    Yeah it does , not sure what else you can do .
    03-30-2020 12:21 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! This is an old post, but it might still work: A quick guide to accessing a locked phone with a cracked screen - Android Forums at AndroidCentral.com
    03-30-2020 05:42 PM
  6. yuanyasmine's Avatar
    anyway, hold power down until unit shuts off,
    press and hold volume up and power together until it boots fastboot,
    if you have drivers installed adb should work
    04-01-2020 02:07 AM

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