1. slingshot202's Avatar
    I am presently running an unlocked Samsung S9+ on Verizon Wireless.

    I am on Android Verion 10 and Kernel Verisom 4.9.186

    A few updates ago I started having an issue on DND where the phone rings (as I have it set) but the phone application does not open on the screen making it difficult to answer the phone while trying to unlock it. Has anyone else seen this behavior?

    Prior to the update (I wish I knew which one) I did not realize this was an issue till a relative had to go to the hospital in the middle of the night and I could not figure out how to answer my phone at 2:30am in a fog and the phone not showing up on the screen.

    This is only when the phone is locked / AOD. If the phone is open it does ring with the phone app.
    05-13-2020 10:55 AM
  2. mustang7757's Avatar
    Hi, try clearing cache in recovery
    05-13-2020 10:57 AM
  3. slingshot202's Avatar
    I did a Wipe Cache Partition as was the option, no change.
    05-13-2020 11:10 AM
  4. mustang7757's Avatar
    I did a Wipe Cache Partition as was the option, no change.
    Ok try resetting settings
    Go to system settings>general management>reset>reset settings
    This will change your home screen back to stock if you customize it
    05-13-2020 11:12 AM
  5. slingshot202's Avatar
    Ok try resetting settings
    Go to system settings>general management>reset>reset settings
    This will change your home screen back to stock if you customize it
    Thanks for the assist however I found a post elsewhere via searching and it seems to have fixed it.

    "Check the Do Not Disturb settings. Hide Notifications. Under "when the screen is off", make sure those two options are disabled. Hope this works for you!"

    Now I only turned off one option, which was Hide Full Screen Notifications and that appears to have fixed my phone not ringing on DND. I left the No LED indicator as on...
    mustang7757 and B. Diddy like this.
    05-13-2020 11:31 AM
  6. mustang7757's Avatar
    Thanks for the assist however I found a post elsewhere via searching and it seems to have fixed it.

    "Check the Do Not Disturb settings. Hide Notifications. Under "when the screen is off", make sure those two options are disabled. Hope this works for you!"

    Now I only turned off one option, which was Hide Full Screen Notifications and that appears to have fixed my phone not ringing on DND. I left the No LED indicator as on...
    Ok great
    Probably update changed it .
    05-13-2020 11:34 AM

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