05-21-2020 02:29 PM
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  1. homeymojo's Avatar
    homeymojo
    I've been searching for days and can't figure out how to get Verizon Message + text message to show (wake up) on my lock screen, all I get is a little icon and it doesn't even wake the screen - Edge Lighting won't work when a text arrives either. I have done EVERYTHING and the only thing that works is Verizon Messages + > Notifications > Pop Up > Enable Popup when a new message arrives "ON" as well as "Enable Popup over Lock Screen "ON". But then I get a stupid pop up over all my other apps when I get a text and it's incredibly annoying. Can't just select "Enable Popup over Lock Screen", have to have both.

    Here's what I have done:

    -Settings > Lock Screen > Notifications > View Style > "Detailed", Hide Content "Off"
    -Settings > Lock Screen > Always on Display > On > Display Mode > Tap to Show
    -Settings > Advanced > Smart pop-up view > Message + "On"
    -Apps > Message + > All notifications are set to "On"
    -Apps > Message + > Appear on Top "Allowed" (didn't work)

    -Message + > Notifications > Privacy Settings > Show a preview of received messages on the status bar AND LOCK SCREEN "On"
    -Message + > Customize > Notifications > Lock Screen > "Show Content"

    I'd really appreciate someone's time to help me figure this out, driving me nuts, thanks.
    05-20-2020 08:32 PM
  2. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Hi, welcome !
    You use DND?
    Laura Knotek likes this.
    05-20-2020 09:10 PM
  3. homeymojo's Avatar
    homeymojo
    Do not disturb? Nope, set to off.
    05-21-2020 11:46 AM
  4. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by homeymojo
    Do not disturb? Nope, set to off.
    Ok couple things to try

    Go settings >apps>tap 3 dots upper right corner >reset app preferences (this will make you choose default apps again and enable disabled apps)

    If that doesn't work
    Go settings >general management >reset >reset settings (this will set home screen layout back to stock if you configure it)
    05-21-2020 11:52 AM
  5. homeymojo's Avatar
    homeymojo
    YEEESSSSSSSSSSSS

    First thing you mentioned didn't work but the 2nd one did. I don't know who appreciates it more....me, or my wife because now I can stop asking her to text me :-) Thank you very much for your time, I appreciate it.
    mustang7757 likes this.
    05-21-2020 01:48 PM
  7. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by homeymojo
    YEEESSSSSSSSSSSS

    First thing you mentioned didn't work but the 2nd one did. I don't know who appreciates it more....me, or my wife because now I can stop asking her to text me :-) Thank you very much for your time, I appreciate it.
    Hahaha .. she will be happy
    Your welcome!
    05-21-2020 02:29 PM
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