1. anthonysiracuse's Avatar
    Hello everyone. I have a galaxy s9 and yesterday the phone restarted on it's own. When it rebooted it was showing a black screen and the words "optimizing apps ___ through 422" was on the bottom....it went through from 0 to 422 and then restarted again at the end. Not sure why this happened and also why it said I have 422 apps.....but the issue at hand is ever since then...I can only turn my volume up half way. I turned off the volume limiter......moved it all the way up......checked all volume settings etc etc....and even still....I can only put my volume up halfway now. This is very annoying ...anyone ever experience this?
    07-06-2020 08:24 AM
  2. B. Diddy's Avatar
    Is this only when using headphones, or even with the main speaker volume?
    07-06-2020 09:08 PM
  3. mustang7757's Avatar
    Usually means a Ota software update was probably done or if u kept ignoring it schedule it at one point. 422 apps is also Samsung preinstalled apps.

    This is media volume your referring to?

    Long press the sound icon on drop down menu make sure mut not toggle on, if that's OK go to device care and open optimize setting make sure media volume not toggle on S9 volume too low since update.-screenshot_20200706-222537_device-20care.jpegS9 volume too low since update.-screenshot_20200706-222411_settings.jpeg
    Laura Knotek likes this.
    07-06-2020 09:26 PM
  4. krisqz's Avatar
    It was an OS update.
    07-09-2020 02:59 AM
  5. BergerKing's Avatar
    OK, out of the chute, I'd do a hard reboot, hold the volume down button, and the power button until the phone reboots. On a Samsung, it usually takes holding them roughly 10-15 seconds. My S8+ did this once about 3 years ago after an update, let's see if that corrects the problem, or we need to try other remedial efforts. Someone else mentioned a similar glitch in the last couple of days, and that's what he did, was reboot the phone.
    07-09-2020 03:05 AM
  6. mustang7757's Avatar
    It was an OS update.
    What was?
    07-09-2020 08:49 AM
  7. B. Diddy's Avatar
    It was an OS update.
    Are you having an issue as well, or are you just clarifying for the OP that the update was a system update?
    07-09-2020 10:09 AM
  8. krisqz's Avatar
    Are you having an issue as well, or are you just clarifying for the OP that the update was a system update?
    Yeah, sorry. I meant 'optimizing apps' part. Should've been more clear. OP, are you saying the volume bar stops in the middle and doesn't won't to go any further? And which Volume ? Media, Ringtones, notifications etc. Or is it any volume?
    B. Diddy likes this.
    07-09-2020 10:32 AM
  9. anthonysiracuse's Avatar
    Yes the volume media limit will only allow half volume when something is plugged I to the 3.5 mm Jack. Even tho I reset it.....and media volume limiter is turned off....its quite annoying lol
    07-31-2020 09:06 PM
  10. mustang7757's Avatar
    Yes the volume media limit will only allow half volume when something is plugged I to the 3.5 mm Jack. Even tho I reset it.....and media volume limiter is turned off....its quite annoying lol
    You didn't set a pin for media volume ?S9 volume too low since update.-screenshot_20200731-232030_settings.jpeg
    07-31-2020 10:22 PM

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