thank you B Diddy, have tried all suggestions including 4 different samsung cables, have been given a large charging dish, 3/4 size of the phone which does charge it, just having cable problems, tried blowing with compressed air, from about 1 foot away, still cables not recognised, as you will have guessed I never buy a mobile phone, I get sons cast offs and other family members buy accessories, ie cases, cables and fast chargers, when I reached 70, a few years ago, family decided I need a mobile phone, managed 70 years without one but it keeps them happy, ps they also got me an x-box, keeps the grandkids happy, (and me as well!!!)