1. Cynthia Reed-Silvert's Avatar
    I have a Samsung Galaxy s9. I have been printing from it to my wireless Brother printer for about six months now without incident. Yesterday when trying to print, I got the error message "Failed to change settings. Try again", and my document would not print. I have the iPrintScan app, but uninstalled it and I still cannot print and the error message is the same. I have not changed any settings or done anything different when attempting to print.
    10-09-2020 11:39 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is it a notification in the status bar, or a toast notification in the middle of the screen? If it's a toast, use Toast Source to figure out which app is giving you the error.
    10-09-2020 06:24 PM
  3. Cynthia Reed-Silvert's Avatar
    As the message I receive when trying to print appears in the middle of the screen, I took your advice and installed Toast Source. Following instructions I found, I set the app to log all toasts and save them. Even though I have tried to print several times and still receive the same error message, I have checked Toast Source and it shows no toasts have been captured.
    10-10-2020 10:45 AM
  4. B. Diddy's Avatar
    That's strange. See if you can print in Safe Mode: https://www.t-mobile.com/support/dev...sung-galaxy-s9
    10-10-2020 12:16 PM
  5. B. Diddy's Avatar
    BTW, looks like you're not alone: https://forums.androidcentral.com/as...ml#post6872361
    10-10-2020 12:23 PM
  6. LRL's Avatar
    Yes I am having the same problem (refer to my post), right after the Apps were updated. You have different printer and both having same problem, so an android/ Gmail issue.
    10-10-2020 12:53 PM
  7. B. Diddy's Avatar
    Try wiping the cache partition: https://www.t-mobile.com/support/dev...sung-galaxy-s9
    10-10-2020 12:54 PM
  8. LRL's Avatar
    I tried your suggestion it did not work. I have screen shots but no way to attach here
    10-10-2020 01:12 PM
  9. B. Diddy's Avatar
    If you're using the Android Central app, I don't think you can attach a screenshot to a reply. Use the desktop forum site in your browser instead.
    10-10-2020 01:17 PM
  10. mustang7757's Avatar
    [Moved this to s9 Forums for specific traffic]
    10-10-2020 01:59 PM
  11. LRL's Avatar
    Mustang, Thank you.
    mustang7757 likes this.
    10-10-2020 02:02 PM
  12. mustang7757's Avatar
    Mustang, Thank you.
    Your welcome!

    Use this app much easier to post screen shot
    https://play.google.com/store/apps/d...lkacf.activity
    10-10-2020 02:20 PM
  13. Cindico's Avatar
    What is the link to this problem in the S9 Forum?

    New to using Android Central.
    Just starting having the same issue when printing today.
    "Failed to change Setting"
    When trying to print from Note 9 within Gmail.
    Tks!
    10-11-2020 02:33 PM
  14. LRL's Avatar
    Cindico
    I found a solution. You must "Uninstall" the Android Web Viewer App. Disable did not work, the Gmail would not stay open. I sent a complaint to the Developer...not that it fixes the bug. It will not effect anything. Hope helps! LRL
    B. Diddy likes this.
    10-11-2020 03:17 PM
  15. B. Diddy's Avatar
    What is the link to this problem in the S9 Forum?
    Here's the URL for this thread: https://forums.androidcentral.com/sa...ml#post6872830
    Cindico likes this.
    10-11-2020 04:19 PM
  16. B. Diddy's Avatar
    Cindico
    I found a solution. You must "Uninstall" the Android Web Viewer App. Disable did not work, the Gmail would not stay open. I sent a complaint to the Developer...not that it fixes the bug. It will not effect anything. Hope helps! LRL
    That's good to know! But I think you mean Android System Webview, right? Every so often, an update to Android System Webview can cause various issues with only certain devices. The temporary solution is to uninstall all updates (it's a system app, so you can't completely uninstall it, nor would you want to), and send feedback to Google. The next time an update to Android System Webview comes out, you can then try updating it and see if the problem comes back.

    Since I've seen this mentioned on older devices as well, keep in mind that in devices with Android 7 through 9, Chrome takes the place of Android System Webview, so you'd have to uninstall all updates to Chrome instead of Android System Webview.
    Cindico likes this.
    10-11-2020 04:22 PM
  17. Cindico's Avatar
    Android Sysyem Webview, Disabling and uninstalling updates corected my printing problem today. Thank you folks!
    mustang7757 and B. Diddy like this.
    10-11-2020 04:45 PM
  18. mustang7757's Avatar
    Android Sysyem Webview, Disabling and uninstalling updates corected my printing problem today. Thank you folks!
    This will help lot of people having this issue.
    10-11-2020 04:48 PM
  19. LRL's Avatar
    Yes thank you I did mean "Android System Web View", sorry for that name error.
    If you go to the Play
    Store, you can uninstall this app, at least on the S10plus. When I first tried to disable, it did not help. As I said, I would open Gmail and it would close immediately. That was my experience. A few years ago w S7, and the a Android System Web View update, also disrupted printing in Gmail, with different error message. At that time I disabled and Gmail printing was fixed. This time had to un-install via Play Store.
    B. Diddy likes this.
    10-11-2020 07:04 PM
  20. Cynthia Reed-Silvert's Avatar
    Yes, my printing problem too is solved. Thanks so much everyone!
    mustang7757 likes this.
    10-11-2020 07:11 PM
  21. ChipH68's Avatar
    I had the same problem on my Note 8 beginning after System Update 32 last week. I tried multiple work-arounds to no avail, but Save as PDF just started working again. Go figure.
    10-15-2020 03:09 PM
  22. B. Diddy's Avatar
    Google might have already fixed the bug with the latest Android System Webview update.
    10-15-2020 04:01 PM
  23. mustang7757's Avatar
    [Also marked this thread solved ]
    10-15-2020 04:02 PM

Similar Threads

  1. Replies: 22
    Last Post: 10-28-2020, 10:10 PM
  2. Why is Textra messaging app is showing one of contacts as a setting?
    By Nickanthony in forum General Help and How To
    Replies: 6
    Last Post: 10-10-2020, 09:45 AM
  3. Samsung S10 want to delete holidays from calendar take space for my app
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-09-2020, 09:16 PM
  4. Print button missing for emails
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-09-2020, 07:20 PM
LINK TO POST COPIED TO CLIPBOARD