11-17-2020 10:36 PM
28 12
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  1. Chris623's Avatar
    Just in the last couple of months, I've been having problems with outgoing emails on my S9 being queued and not being sent. I've cleared my cache and data. I've stopped G-mail and started it again. I've followed just about every suggestion I can find. Sometimes the suggestions work and I'm able to send for a few days or weeks and then it starts again. Extremely frustrating. What can I do to completely correct this problem?
    11-17-2020 04:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure, this is using the Gmail app, and not the stock Email app, right? Does this happen on both wi-fi and mobile data?
    11-17-2020 04:10 PM
  3. Chris623's Avatar
    I am using the G-mail app. Can't answer your second question............don't know what you mean. I'm sitting in front of my Wi-fi here at home and it happens. About 20 minutes after I posted my question, the email, with the attached picture went through. I just don't understand it.
    11-17-2020 06:15 PM
  4. Chris623's Avatar
    Okay B. Diddy, a little update to my problem.

    I'm attaching a picture, taken with my S9, to the email. When I send it, it takes about 10 minutes to upload. After it has uploaded the image, I can "forward" it to the recipient. (in this case, myself) It will go through only after it has uploaded from my gallery to the email and then I forward it to myself. Strange.
    11-17-2020 06:32 PM
  5. mustang7757's Avatar
    Okay B. Diddy, a little update to my problem.

    I'm attaching a picture, taken with my S9, to the email. When I send it, it takes about 10 minutes to upload. After it has uploaded the image, I can "forward" it to the recipient. (in this case, myself) It will go through only after it has uploaded from my gallery to the email and then I forward it to myself. Strange.
    Hi, welcome to AC!

    This happens both wifi and data?
    11-17-2020 07:00 PM
  6. Chris623's Avatar
    As I told B. Diddy previously, I don't know what you mean when you say "with data". I'm tech-illiterate.
    11-17-2020 07:05 PM
  7. mustang7757's Avatar
    As I told B. Diddy previously, I don't know what you mean when you say "with data". I'm tech-illiterate.
    I'm sorry , data meaning your carrier internet
    11-17-2020 07:18 PM
  8. Chris623's Avatar
    My carrier is Consumer Cellular............but I don't know what you mean by "carrier internet". (told you I was tech-illiterate)
    11-17-2020 07:21 PM
  9. B. Diddy's Avatar
    Mobile data refers to your 3G/4G mobile data -- in other words, how the phone connects to the internet in the absence of wi-fi. Try turning off your wi-fi temporarily and see if the emails still get queued up.
    11-17-2020 07:35 PM
  10. mustang7757's Avatar
    My carrier is Consumer Cellular............but I don't know what you mean by "carrier internet". (told you I was tech-illiterate)
    If you turn wifi off , do you get 2g,3g or 4g ?
    Mobile data
    11-17-2020 07:38 PM
  11. Chris623's Avatar
    My phone is 4G. And my provider (Oklahoma Electric Co-op) is 4G. Can't turn off my wi-fi right now because the little wife is watching television............which comes through our wi-fi.
    11-17-2020 07:43 PM
  12. B. Diddy's Avatar
    No, don't turn off your wi-fi router. Swipe down your notification panel on your phone and tap the Wi-fi toggle to turn it off on the phone.
    11-17-2020 07:47 PM
  13. Chris623's Avatar
    Oh. Oops! Okay, I did that and it shows 4G. But now I can't reconnect to my wi-fi with my password !
    11-17-2020 07:54 PM
  14. B. Diddy's Avatar
    First things first -- do your emails still get queued up on mobile data?

    Are you saying you forgot your wi-fi password? Toggling the wi-fi back on should automatically reconnect you, since the phone wouldn't forget your wi-fi password. See this guide if you're having problems with your wi-fi: http://forums.androidcentral.com/amb...-problems.html
    11-17-2020 08:40 PM
  15. Chris623's Avatar
    No, I didn't forget my password. And I finally got connected back. Yes, still queued on mobile data.

    It still takes about 5-10 minutes for an image to upload from my gallery to the email. During that time, the email shows as queued. Then it sends! So maybe my problem isn't the queued part, but how long it takes an image to upload.
    11-17-2020 08:56 PM
  16. mustang7757's Avatar
    No, I didn't forget my password. And I finally got connected back. Yes, still queued on mobile data.
    Couple things to try
    1. Gmail app clear its data and force close it
    2. Reset network, to do this go settings >general management >reset >reset network
    B. Diddy likes this.
    11-17-2020 09:01 PM
  17. Chris623's Avatar
    I've done your first suggestion repeatedly. And just completed your second suggestion. Tried to send an email with the image..........on data, not wi-fi. Same problem.
    11-17-2020 09:04 PM
  18. mustang7757's Avatar
    I've done your first suggestion repeatedly. And just completed your second suggestion. Tried to send an email with the image..........on data, not wi-fi. Same problem.
    Hmmm..strange , you also force stop Gmail app after clear data and cache?
    11-17-2020 09:12 PM
  19. Chris623's Avatar
    Can't remember if I did it before or after, but I've force stopped it repeatedly during all of this stuff.

    Okay, I just cleared the data and cache and force-stopped G-mail. Then restarted it and tried to send the same email. It went right through.
    11-17-2020 09:14 PM
  20. mustang7757's Avatar
    Can't remember if I did it before or after, but I've force stopped it repeatedly during all of this stuff.
    Ok we try another thing , long press Gmail app tap.app info , at the very top to right should be 3 dots and tap it , Uninstall the update and retest
    11-17-2020 09:16 PM
  21. Chris623's Avatar
    Okay, I've sent myself 4 different emails with pictures attached. They all went through. So I've written down all the steps to correct this problem if it happens in the future. Thanks for helping me through this.

    Problem is solved. I much appreciate both of you for helping me.
    B. Diddy and mustang7757 like this.
    11-17-2020 09:24 PM
  22. mustang7757's Avatar
    Okay, I've sent myself 4 different emails with pictures attached. They all went through. So I've written down all the steps to correct this problem if it happens in the future. Thanks for helping me through this.

    Problem is solved. I much appreciate both of you for helping me.
    Great , if you did my last step its most likely the update had a issue so next update should fix but for time being don't allow it to update through play store until a newer version out .
    11-17-2020 10:06 PM
  23. Chris623's Avatar
    No, I didn't do the update. As I said, I cleared the data and cache and then force-stopped G-mail. (that last step was what I hadn't done before) Then restarted G-mail and tried to send the same email. It went right through.
    mustang7757 and B. Diddy like this.
    11-17-2020 10:17 PM
  24. mustang7757's Avatar
    No, I didn't do the update. As I said, I cleared the data and cache and then force-stopped G-mail. (that last step was what I hadn't done before) Then restarted G-mail and tried to send the same email. It went right through.
    Ok gotcha , good hope it stays that way .
    11-17-2020 10:22 PM
  25. Chris623's Avatar
    At least I know "the way out" now, thanks to you.
    mustang7757 likes this.
    11-17-2020 10:23 PM
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