1. Greg P1's Avatar
    Until recently, I was able to send video files via Gmail on my Galaxy S9+. If the video was over 25 MB, it gave me a choice to compress it. This no longer happens. It just sits in the outbox until I delete it. This also happens with video files under the 25 MB limit, which previously would send. Other times, the email gets sent with no attachment, and with no warning beforehand.
    This has been a little embarrassing at times.
    05-22-2021 09:51 AM
  2. mustang7757's Avatar
    Have you try clearing data and setting up again then force stop?
    05-22-2021 11:51 AM
  3. B. Diddy's Avatar
    How are you attaching the videos? Were they taken by the phone's Camera app, or did you download them from somewhere else? Are they saved to Internal Storage or the SD card?
    05-22-2021 11:59 AM
  4. Greg P1's Avatar
    For quite awhile now, I have been able to send from the gallery by selecting the file, then "share" then selecting Gmail. and it goes as an attachment. I also tried attaching the file from within Gmail -same result. I've tried several files, same result.
    05-22-2021 01:29 PM
  5. Kizzy Catwoman's Avatar
    Maybe it is a restriction with Gmail.
    05-22-2021 01:31 PM
  6. Greg P1's Avatar
    Videos taken with the phone, just like I always have. It just stopped working recently.
    05-22-2021 05:54 PM
  7. B. Diddy's Avatar
    Ok, and is the camera app saving videos to Internal Storage or the SD card?
    05-22-2021 06:16 PM
  8. Greg P1's Avatar
    Ok, and is the camera app saving videos to Internal Storage or the SD card?
    Saving to the SD card, same as always. I know about the 25 MB limit, and it used to prompt me to compress them when they were too large. Now it just either sends an email with no attachment or it just sits in the outbox forever.
    05-23-2021 10:11 AM
  9. B. Diddy's Avatar
    Did the phone recently update to Android 11? If so, this may have to do with a bug related to Scoped Storage.
    05-23-2021 11:07 AM
  10. Mojave's Avatar
    Did the phone recently update to Android 11? If so, this may have to do with a bug related to Scoped Storage.
    I have the S9+ and it's not getting the Android 11 software update.
    05-31-2021 05:41 AM
  11. mustang7757's Avatar
    I have the S9+ and it's not getting the Android 11 software update.
    Yeah I think Android 10 and done from what I hear
    05-31-2021 08:36 AM
  12. B. Diddy's Avatar
    Since this is for files on an SD card, I'd see if it also happens with files on Internal Storage. If those work, then maybe the card is corrupt.
    05-31-2021 08:29 PM

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