1. truongan916's Avatar
    Hi, I just recently updated my s9 plus, and the update reset my network setting. My phone has a problem with LTE and nonstop restarting which is why i only run 3G, speed is fast enough for me to not care about needing new phone. After the update I'm unable to find "Network Mode" in the Mobile Networks. The list I'm seeing is Mobile Date, International Data Roaming, Allow 2g Service, Access point, Network Operators, Mobile Network diagostics.

    Can someone help me find the right path to disabling LTE?
    06-04-2021 11:09 AM
  2. TwitchyPuppy's Avatar
    Hi, I just recently updated my s9 plus, and the update reset my network setting. My phone has a problem with LTE and nonstop restarting which is why i only run 3G, speed is fast enough for me to not care about needing new phone. After the update I'm unable to find "Network Mode" in the Mobile Networks. The list I'm seeing is Mobile Date, International Data Roaming, Allow 2g Service, Access point, Network Operators, Mobile Network diagostics.

    Can someone help me find the right path to disabling LTE?
    Check in Mobile Data, there might be something LTE related (I’m taking a wild guess here as I’m unfamiliar with Android).
    Golfdriver97 likes this.
    06-04-2021 11:12 AM
  3. truongan916's Avatar
    Clicking on Mobile Data takes me to the same options as Mobile Networks
    06-04-2021 11:15 AM
  4. TwitchyPuppy's Avatar
    Hmmm I hope someone will be able to assist you soon enough!
    06-04-2021 08:45 PM
  5. mustang7757's Avatar
    06-04-2021 09:45 PM
  6. joeldf's Avatar
    Hi, I just recently updated my s9 plus, and the update reset my network setting. My phone has a problem with LTE and nonstop restarting which is why i only run 3G, speed is fast enough for me to not care about needing new phone. After the update I'm unable to find "Network Mode" in the Mobile Networks. The list I'm seeing is Mobile Date, International Data Roaming, Allow 2g Service, Access point, Network Operators, Mobile Network diagostics.

    Can someone help me find the right path to disabling LTE?
    What carrier?

    Sounds like AT&T, the way you describe what you see in the mobile settings.

    AT&T does not allow you to force a lower network. They haven't in years - always locking out access to that part of the settings.

    I don't know how the app Mustang7757 suggests would get around that, but it's worth a shot.
    J Dubbs likes this.
    06-04-2021 11:47 PM
  7. mustang7757's Avatar
    What carrier?

    Sounds like AT&T, the way you describe what you see in the mobile settings.

    AT&T does not allow you to force a lower network. They haven't in years - always locking out access to that part of the settings.

    I don't know how the app Mustang7757 suggests would get around that, but it's worth a shot.
    Tap more network settings in that app

    Choose perfered network typeTurning off LTE - Using 3G only-screenshot_20210605-005044_settings.jpgTurning off LTE - Using 3G only-screenshot_20210605-004955_settings.jpgTurning off LTE - Using 3G only-screenshot_20210605-004945_settings.jpg
    J Dubbs likes this.
    06-04-2021 11:53 PM
  8. joeldf's Avatar
    Very differently organized on a branded AT&T phone. This is how it is on my S20 FE. But similar on my previous S9 and S8.

    Nowhere to set preferred network. Does that app open those settings up? Turning off LTE - Using 3G only-screenshot_20210605-000501_settings.jpgTurning off LTE - Using 3G only-screenshot_20210605-000506_call-20settings.jpg
    06-05-2021 12:08 AM
  9. mustang7757's Avatar
    Very differently organized on a branded AT&T phone. This is how it is on my S20 FE. But similar on my previous S9 and S8.

    Nowhere to set preferred network. Does that app open those settings up? Click image for larger version. 

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    Yes that app open those settings, I'm on Att at the moment
    06-05-2021 12:09 AM
  10. joeldf's Avatar
    Yes that app open those settings, I'm on Att at the moment
    Good to know. I'll have to remember that the next time this comes up.

    Personally, I'm have no need to drop the network level. Heck, I'm happy AT&T finally realised I have a 5G phone and they finally activated it on my account. Now I get "5G" on it. For the past 2 months, I was still getting just "4G-LTE" and the occasional fake "5G-E" in certain parts of town. But, I got that 5G-E on my S9 too. Regular 5G has been active over much of South Louisiana for a while. Only New Orleans (not where I am) has "5G+"... at the Superdome, and I assume that's their mm wave version.
    mustang7757 likes this.
    06-05-2021 12:30 AM
  11. mustang7757's Avatar
    Good to know. I'll have to remember that the next time this comes up.

    Personally, I'm have no need to drop the network level. Heck, I'm happy AT&T finally realised I have a 5G phone and they finally activated it on my account. Now I get "5G" on it. For the past 2 months, I was still getting just "4G-LTE" and the occasional fake "5G-E" in certain parts of town. But, I got that 5G-E on my S9 too. Regular 5G has been active over much of South Louisiana for a while. Only New Orleans (not where I am) has "5G+"... at the Superdome, and I assume that's their mm wave version.
    I remember getting the fake 5ge in NY lol
    Haven't seen 5G+ but 5G been good through NY and NJ for Att , also have TMobile which has been little better with 5g compared Att .
    06-05-2021 12:34 AM
  12. blackops1125's Avatar
    Plus the fact 3G is going away soon. You can not use 3G in alot of places already. Carriers have already started to shut down 3G towers. I had a galaxy S9 and could no longer use 3G cause it was no longer available in my area. Now that you have phone can use VoLte, all Carriers are only going to use 4G & 5G. And yes this is forcing people to "have" to get new phones.
    J Dubbs likes this.
    06-05-2021 06:18 AM
  13. Golfdriver97's Avatar
    Clicking on Mobile Data takes me to the same options as Mobile Networks
    Have you tried calling AT&T to see if there is something on their end that might need to be addressed?
    06-05-2021 07:37 AM
  14. joeldf's Avatar
    Have you tried calling AT&T to see if there is something on their end that might need to be addressed?
    The OP never mentioned a carrier. I'm just assuming AT&T based on not having the ability to set what network to use. I don't know if any other carrier does that.
    06-05-2021 10:01 AM
  15. truongan916's Avatar
    wow thank you for the help guys, what a great community. I will try the app and give an update. I'm on cricket wireless using AT&T phone. The phone used to have the options to lower it down to 3G but after an update I did recently those options are gone. My phone constantly crashes with LTE so 3G is my only option.
    mustang7757 likes this.
    06-05-2021 10:40 AM
  16. mustang7757's Avatar
    The OP never mentioned a carrier. I'm just assuming AT&T based on not having the ability to set what network to use. I don't know if any other carrier does that.
    TMobile can , not sure Verizon
    06-05-2021 10:42 AM
  17. mustang7757's Avatar
    wow thank you for the help guys, what a great community. I will try the app and give an update. I'm on cricket wireless using AT&T phone. The phone used to have the options to lower it down to 3G but after an update I did recently those options are gone. My phone constantly crashes with LTE so 3G is my only option.
    Cool let us know!
    06-05-2021 10:42 AM
  18. TwitchyPuppy's Avatar
    Yes that app open those settings, I'm on Att at the moment
    Dayum, that’s a game changer!
    mustang7757 likes this.
    06-05-2021 11:12 AM
  19. mustang7757's Avatar
    Dayum, that’s a game changer!
    Pretty cool app , i support the dev so they keep up the good work .
    06-05-2021 11:20 AM
  20. truongan916's Avatar
    it's working great no more crashing after turning off LTE. This will extend the life of my old phone a bit before I have to upgrade, thank you.
    06-05-2021 04:05 PM
  21. mustang7757's Avatar
    it's working great no more crashing after turning off LTE. This will extend the life of my old phone a bit before I have to upgrade, thank you.
    Your welcome!
    06-05-2021 04:53 PM
  22. Post Nine's Avatar
    have you contacted cricket regarding the crashing issue though?
    06-07-2021 03:02 PM
  23. J Dubbs's Avatar
    Plus the fact 3G is going away soon. You can not use 3G in alot of places already. Carriers have already started to shut down 3G towers. I had a galaxy S9 and could no longer use 3G cause it was no longer available in my area. Now that you have phone can use VoLte, all Carriers are only going to use 4G & 5G. And yes this is forcing people to "have" to get new phones.
    That's one of the main reasons I just retired my pixel 1, (which was running great and I really liked) because AT&T are killing it off the beginning of next year along with 3G, even though it's a 4GLTE phone. I know it's old, but when I like something and it works great I like to use it till it quits
    mustang7757 likes this.
    06-08-2021 02:01 AM
  24. blackops1125's Avatar
    That's one of the main reasons I just retired my pixel 1, (which was running great and I really liked) because AT&T are killing it off the beginning of next year along with 3G, even though it's a 4GLTE phone. I know it's old, but when I like something and it works great I like to use it till it quits
    I felt the same way about my s9
    J Dubbs likes this.
    06-08-2021 05:47 PM

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