1. GazCBG's Avatar
    Hi,

    I have a Samsung S9 when I am on a call and press the speaker, I can, hear them but they can't hear me.
    They are not muted, and the mic works on voice recorder.

    I am using the Samsung Phone App that came with the phone.
    Where would I check to see if it been disabled in the settings somehow.

    Everything is updated.

    Regards,
    Gaz
    08-09-2022 07:27 AM
  2. mustang7757's Avatar
    Welcome to AC

    Check Samsung members app for diagnostics utilities to test speakers and mic , on newer Samsung its in device care but yours probably still in Samsung members app
    08-09-2022 11:00 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! It's possible the voice recorder uses a different mic than speakerphone, so it could still be due to a defective mic.

    Also, does this happen in Safe Mode? https://www.hardreset.info/devices/s...-s9/safe-mode/
    08-09-2022 11:37 AM
  4. Mr Bojangles1's Avatar
    Go to app info for your dialer app in your phone settings and under permissions make sure that permissions needed for it are not denied, like microphone.
    08-09-2022 03:31 PM
  5. GazCBG's Avatar
    Hi,

    Thanks for all the replies and welcomes

    It to have been a dirty mic 2, which is the top mic on the S9

    Which out found out when, I ran Samsung members app tests (Thanks mustang7757 didn't know that app was a thing).

    It would pick up on mic 1 ok, but mic 2 at the top, unless I shouted, so cleaned it out and it working better now.

    I made a test call and they could hear me ok.

    Regards,
    Gaz
    mustang7757 likes this.
    08-10-2022 02:24 AM
  6. mustang7757's Avatar
    Hi,

    Thanks for all the replies and welcomes

    It to have been a dirty mic 2, which is the top mic on the S9

    Which out found out when, I ran Samsung members app tests (Thanks mustang7757 didn't know that app was a thing).

    It would pick up on mic 1 ok, but mic 2 at the top, unless I shouted, so cleaned it out and it working better now.

    I made a test call and they could hear me ok.

    Regards,
    Gaz
    Yeah pretty good diagnostic tool , glad you got it going
    08-10-2022 09:58 AM

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