03-20-2018 08:18 AM
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  1. amyf27's Avatar
    @Amy,

    Are you going to change your wallpaper to a UPS truck at 5am?



    Haha.
    Look I found my original estimated ship date from the Note 8 this was the original ship date I received the phone on the 7th so it actually shipped on the 5th
    jasonb and MarVaRa like this.
    03-07-2018 06:41 PM
  2. amyf27's Avatar
    I went to check the tmobile site and got this message
    03-07-2018 07:32 PM
  3. arunma's Avatar
    I went to check the tmobile site and got this messagehttps://uploads.tapatalk-cdn.com/201...02f4ab7360.jpg
    Oops. I think I hit "Reload" one too many times.
    amyf27 likes this.
    03-07-2018 08:02 PM
  4. durandetto's Avatar
    When I check the app it just says expected ship date 3/14-3/16.
    03-07-2018 08:07 PM
  5. amyf27's Avatar
    When I check the app it just says expected ship date 3/14-3/16.
    I got back in and it still shows 13-14
    03-07-2018 08:08 PM
  6. Dualmonitors's Avatar
    I got back in and it still shows 13-14
    Maybe if we all don't mind, we ought to list:

    1) our order date

    2) What app / TMobile site now says for delivery date
    03-07-2018 08:20 PM
  7. Extremevl's Avatar
    Maybe if we all don't mind, we ought to list:

    1) our order date

    2) What app / TMobile site now says for delivery date

    1. Pre-Ordered - March 2nd (Coral Blue S9+)

    2. Jump On Demand signed agreement confirmation email - March 2nd at 12:13 am

    3. Estimated ship date - March 14th to March 16th

    4. T-Mobile website


    Technically it says in the emails that I placed and confirmed my order on March 1st because I live in Las Vegas, Nevada so I'm on Pacific Time and it was 9pm my time when the pre-orders went live haha
    03-07-2018 08:37 PM
  8. Dualmonitors's Avatar
    1. Pre-Ordered: March 2nd, 12:10AM

    2. Jump on Demand: Signed agreement prior to 12:30AM, March 2nd

    3. Estimated Ship Date: March 14th to March 16th

    3. Called in.
    03-07-2018 08:42 PM
  9. hasasimo's Avatar
    Maybe if we all don't mind, we ought to list:

    1) our order date

    2) What app / TMobile site now says for delivery date
    1. Technically March 2, since it was just after midnight. But the T-Mobile app shows my order date as March 1. They must be going by Pacific Time.

    2. Estimated to ship 03/14/2018 - 03/16/2018
    03-07-2018 08:53 PM
  10. arunma's Avatar
    Maybe if we all don't mind, we ought to list:

    1) our order date

    2) What app / TMobile site now says for delivery date
    Good idea.

    1.) March 1st @ 11:01 PM via Twitter (Jump on Demand). It was about 2:00 AM on March 2nd by the time the order was complete though.

    2.) The T-Mobile Android App and the My T-Mobile website both list a ship date (not delivery) of March 14th - March 16th.

    Extra info: I got 2 day shipping...for free as a consolation prize for staying up so dang late.
    03-07-2018 08:57 PM
  11. durandetto's Avatar
    Ordered through chat on the t-mobile app around 5am March 2nd. Says ship date between the 14th and 16th. Would've ordered sooner, but the guys in the store when I switched to t-mobile set up my JOD on my kids line so I had to sort that out first. I swear the store employees are completely clueless to their jobs. Pretty much everything they said and did was wrong.
    03-07-2018 09:01 PM
  12. rhsortho's Avatar
    i pre-ordered 3/4, just checked tmo app and it still shows estimated shipping 3/13-3/15
    MarVaRa likes this.
    03-07-2018 09:03 PM
  13. Thegreatone3's Avatar
    Ordered coral blue S9+ on 3/6 via phone on JOD. App shows estimated shipping date of 3/13-3/15 (two-day shipping).
    03-07-2018 09:06 PM
  14. Extremevl's Avatar
    I know a lot of people that pre-ordered the Note 8 received them really early but I think that was because Samsung was fine with or even wanted carriers to send them out early to make up a little and give a thank you to buyers after the massive Note 7 issues.

    Now that's over so it back to business as usual with the shipping, I fully expect to get charged on my credit card this Friday or Saturday but not see any movement from UPS until Monday or Tuesday night with delivery the next day.

    That's what happened with my iPhone 8 Plus and iPhone X devices...
    03-07-2018 09:15 PM
  15. echo_808's Avatar
    Pre-ordered: agreement signed March 2 @ 6:30pm

    App estimated ship date: 3/13-3/15.

    Ship destination/type: Oregon via express shipping.
    03-07-2018 09:19 PM
  16. mbadd2006's Avatar
    1. Ordered the S9 on the 3d
    2. Cancelled the S9 on the 5th and ordered the S9+ with no down payment and free shipping under JOD. T-Mobile account shows shipping 3/13-3/15

    When I ordered the + this is what T-Mobile tforce did to me and I only found out yesterday their mistake. They ordered it under my wife’s phone number and she has the iPhone X also. So, they expect me to turn-in her phone as that’s the IMEI that is listed. I asked them to change the IMEI to mine and they said it was too complicated and suggested I cancel the order again and reorder. I said no thanks and chose to just switch our phones and turn hers in. T-Mobile CSRs are always nice but they easily make so many mistakes. This isn’t the first time they screwed something up for me!
    MarVaRa likes this.
    03-07-2018 09:20 PM
  17. Victor Hernandez Jr's Avatar
    My shipping now says 3-12/3-14
    MarVaRa and arunma like this.
    03-07-2018 09:21 PM
  18. Extremevl's Avatar
    1. Ordered the S9 on the 3d
    2. Cancelled the S9 on the 5th and ordered the S9+ with no down payment and free shipping under JOD. T-Mobile account shows shipping 3/13-3/15

    When I ordered the + this is what T-Mobile tforce did to me and I only found out yesterday their mistake. They ordered it under my wife’s phone number and she has the iPhone X also. So, they expect me to turn-in her phone as that’s the IMEI that is listed. I asked them to change the IMEI to mine and they said it was too complicated and suggested I cancel the order again and reorder. I said no thanks and chose to just switch our phones and turn hers in. T-Mobile CSRs are always nice but they easily make so many mistakes. This isn’t the first time they screwed something up for me!
    Oh wow that happened to me also with the Note 7 and I was sooooo pissed! I ended up being forced to send the Note 7 back the same day I received it because it was attached to the wrong number and that number was "locked" to that Note 7 IMEI.

    It wasn't too bad because I just went to the store and bought the Note 7 in person the following day so it wasn't a big deal. My girlfriend was in no way sending in her phone and going through the hassle of swapping stuff around.

    If you cancel the order and reorder it on your number I'm sure you will still receive it the same day we all receive it plus you don't have to worry about swapping phones around or having contracts signed on the wrong line, etc.

    Actually this is why I prefer my own separate account but a family plan is cheaper plus her employer pays half the monthly bill so I guess I shouldn't complain.
    MarVaRa likes this.
    03-07-2018 09:25 PM
  19. Dualmonitors's Avatar
    For those on Jump on Demand, please,
    did you buy the Premium Handset Care Insurance?

    It's $12 per month.

    Thanks.
    03-07-2018 10:07 PM
  20. Dualmonitors's Avatar
    @Amy & those "voices" other people are hearing:

    regarding those 5 AM situations ...

    T-Mobile: Galaxy S9/S9+ Official Pre-Order Thread-charlie-brown-laying-awake.png
    03-07-2018 10:10 PM
  21. durandetto's Avatar
    For those on Jump on Demand, please,
    did you buy the Premium Handset Care Insurance?

    It's $12 per month.

    Thanks.
    I did not. Doesn't seem worth it considering the $200 deductible. I may try samsung premium care again if the app let's me sign up this time.
    03-07-2018 10:16 PM
  22. arunma's Avatar
    I did not. Doesn't seem worth it considering the $200 deductible. I may try samsung premium care again if the app let's me sign up this time.
    I didn't either. I have $600 of insurance through my Uber Visa card, and it only has a $25 deductible.
    03-07-2018 11:13 PM
  23. Dualmonitors's Avatar
    I didn't either. I have $600 of insurance through my Uber Visa card, and it only has a $25 deductible.
    @arunma:

    may i ask how that insurance and deductible you mentioned is used/can be claimed? i don't know about this seemingly highly useful insurance through that card!

    thanks in advance.
    03-07-2018 11:53 PM
  24. amyf27's Avatar
    For those on Jump on Demand, please,
    did you buy the Premium Handset Care Insurance?

    It's $12 per month.

    Thanks.
    Ihaven't, well, yet. Lol
    03-08-2018 04:59 AM
  25. amyf27's Avatar
    @Amy & those "voices" other people are hearing:

    regarding those 5 AM situations ...

    Click image for larger version. 

Name:	Charlie Brown Laying Awake.png 
Views:	90 
Size:	174.9 KB 
ID:	280216
    Give you a quick background, I'm up that early on purpose. Sometimes our autistic son is up early, but usually - the siberian huskies and puggle are up early. Like today - the male husky started crying up a storm - fed them all and they went back to sleep, like kids lol.
    03-08-2018 05:01 AM
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