06-13-2018 02:16 PM
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  1. Rose4uKY's Avatar
    There are several great SMS apps that will give us back this capability. HOWEVER, if you have the Gear S3 you must use the default Samsung messaging app from which they have removed this capability.

    I use Twitter for Samsung tech support and it was confirmed to me this morning that you can do custom per-user ringtones but not sms notifications. I asked why that capability was removed and the only answer was "we'll pass your concern on for future updates."

    If you have a Twitter account, I recommend tweeting @SamsungSupport and voicing your concerns.
    Thanks, I will reach out via Twitter. I only had my Note 8 a few days with Oreo before I knew I was getting the S9 plus for sure. I went and got textra back used it before set it all up than to find outdidn't work with my Gear S3 so now I am just using the standard on my S9 Plus and hoping they have an update and fix this. I don't feel like setting up textra all over again cause I had just did right before I ended up wqith the 9.
    04-15-2018 07:03 PM
  2. Vinny Fuori's Avatar
    Totally agree, it's the reason I found the issue about 90 seconds after I booted up my S9+ for the first time.
    04-24-2018 08:54 AM
  3. bossfan61's Avatar
    If you use Google Message, you can go into the individual text chains and add a special text tone. That is the best I have found for now.
    What happens if you delete a text thread with a customized text tone for that contact? Does the customized tone remain for that contact or does it revert back to the overall default tone?
    06-13-2018 02:16 PM
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