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09-24-2018 08:49 AM
29 12
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  1. Android Central Question's Avatar
    No sound notifications when receive text message on my galaxie s9
    Duke Young1 likes this.
    03-15-2018 10:22 AM
  2. donnajay's Avatar
    Me either 9+
    Duke Young1 likes this.
    03-15-2018 03:32 PM
  3. zerospace-net's Avatar
    Have you checked the permissions for your SMS app?
    03-15-2018 03:46 PM
  4. anon(1733)'s Avatar
    I get them on mine. Check your settings.
    03-15-2018 11:21 PM
  5. Trayj714's Avatar
    I had this same problem...
    Go to your message app
    Click on three dots in top rt corner
    Settings
    Notifications
    New messages
    Importance
    Choose either "high" or "urgent"
    Duke Young1 likes this.
    03-19-2018 01:16 AM
  6. TxGym's Avatar
    No sound notifications when receive text message on my galaxie s9
    04-17-2018 11:12 AM
  7. TxGym's Avatar
    I am having the same problem. It worked fine until yesterday, then stopped. No sound at all on texts. I turned it off and back on and it worked. Worked this morning and now has stopped again. Don't think it's a setting since it works intermittently. Aggravating!
    Duke Young1 likes this.
    04-17-2018 11:16 AM
  8. Lindapeck's Avatar
    I am having the same problem as you TxGym, so aggravating. I'm all set with restarting my phone everyday just to keep getting notification sounds. Calling mobile carrier and having this phone replaced. My husband has the s9 plus as well and does not have this problem
    Duke Young1 likes this.
    04-25-2018 05:40 AM
  9. Nunspeet1's Avatar
    I had the same problem, no sound on text messages. I discovered the volume setting under Sounds as Vibrations. My Notifications was somehow set to silent. To fix this:
    Go to:
    1.Settings:
    2. Sound and Vribrations
    3. Volume
    Check all volumes on:
    Ringtone
    Media
    Notifications
    System
    Mark Scamp likes this.
    04-26-2018 01:08 PM
  10. Nunspeet1's Avatar
    I had the same problem, no sound on text messages. I discovered the volume setting under Sounds and Vibrations. My Notifications was somehow set to silent. To fix this:
    Go to:
    1.Settings:
    2. Sound and Vribrations
    3. Volume
    Check all volumes on:
    Ringtone
    Media
    Notifications
    System
    Mark Scamp likes this.
    04-26-2018 01:09 PM
  11. ReinaesMio's Avatar
    I had this same problem...
    Go to your message app
    Click on three dots in top rt corner
    Settings
    Notifications
    New messages
    Importance
    Choose either "high" or "urgent"
    I have tried everything and nothing is working still no sound not on Urgent or High...
    Duke Young1 likes this.
    04-26-2018 07:18 PM
  12. ReinaesMio's Avatar
    this is it you did it ... It must have automatically went to mute... Thank you so much....Nunspeet1
    04-26-2018 07:20 PM
  13. rmatousek's Avatar
    This is happening to me also. Up until today it was fine. Today I turned all my sounds off as I was in a hospital and when I turned them back on the messaging notifications just didn't come back on. I tried all these things and it still isn't working but just that messaging app. WhatsApp works just fine. Would love more ideas.
    Duke Young1 likes this.
    05-03-2018 07:44 PM
  14. Misa Wilcox's Avatar
    I am having the same issue, I have checked all my settings plus turned it off and back on three times no difference. Someone please help!!!
    05-04-2018 02:04 AM
  15. medic22003's Avatar
    I'll keep this in mind. I never want sound with texts. always vibrates, but I might someday
    05-10-2018 07:25 PM
  16. Jesse Caffey's Avatar
    Just happened to my wife's S9+. The bottom speaker on the phone stopped working. Music and ringtones are played in stereo while notifications are played in mono through the bottom speaker. You can test this by playing some music and listening to see if sound is coming out of the bottom speaker. Call tech support and get a new phone sent out before the warranty expires.
    Duke Young1 likes this.
    05-12-2018 08:43 PM
  17. Duke Young1's Avatar
    I just had the same problem U guys. It was driving me crazy too and i had a similar problem years ago with pop ups that kept coming out of nowhere every time i used my phone so it lead me to this. It is a app thats not allowing u to hear sounds or receive notifications at the top. I have the S9 plus and just started having this problem today. I uninstalled the app called security masters and bingo! I got notification sounds n pop up notifications back. I guess the security app had a setting where it controlled my notifications. I couldve went thru it and found the settings but i was so frustrated i just Uninstalled it n because tmobile offers there on security app. Good luck u guys in finding the app
    05-17-2018 04:29 PM
  18. Den4275's Avatar
    I just had the same problem U guys. It was driving me crazy too and i had a similar problem years ago with pop ups that kept coming out of nowhere every time i used my phone so it lead me to this. It is a app thats not allowing u to hear sounds or receive notifications at the top. I have the S9 plus and just started having this problem today. I uninstalled the app called security masters and bingo! I got notification sounds n pop up notifications back. I guess the security app had a setting where it controlled my notifications. I couldve went thru it and found the settings but i was so frustrated i just Uninstalled it n because tmobile offers there on security app. Good luck u guys in finding the app
    I have been using that app for years. I never had a problem until I bought this new phone. I went from a Galaxy S6 to the S9+. I reset everything I could think of and then came here to troubleshoot. I uninstalled it and now my sound is working fine. I'm glad I found this comment, thanks!!!!
    kbz1960 likes this.
    05-18-2018 08:36 AM
  19. majorj0nny's Avatar
    Samsung messaging app is screwed somehow ... I had this and have systematically checked various sound settings, notification settings, etc etc ... Everything 'should' be set to make my phone make a noise when I get a new message, I've even tried in safe mode, eventually I have up and installed Google messaging which sets itself up be the default messaging app ... This notifies perfectly.
    05-28-2018 10:41 AM
  20. aquaman668590723's Avatar
    uninstalling Security Master and reinstalling it worked for me as well - thanks all
    05-29-2018 07:19 PM
  21. jaynebarker1's Avatar
    Unistalling the security master app worked for me too! I am just using Lookout for now. I dont need 2 of the same type of app.
    07-02-2018 09:59 AM
  22. Bloomers1980's Avatar
    I have tried all that people have suggested although can't find the security master yet I remember it updating the other day can anyone help with where I can find it please
    07-26-2018 05:24 AM
  23. Gina Devlin's Avatar
    Same isuue here - have tried EVERYTHING!
    08-03-2018 03:01 PM
  24. methodman89's Avatar
    Anyone who has this problem, put your phone into safe mode, make sure your settings are correct. Have someone text you. If your problem is gone, you have installed an app whose permissions are silencing your phone. If you still do not get notified, get a warranty ticket started as stated above.
    Gina Devlin likes this.
    08-04-2018 12:50 PM
  25. mamacj's Avatar
    Just figured this out...
    1. Go to settings on your phone (not app)
    2. Go to Notifications
    3. Go to Advanced
    4. Scroll down until you find your message app
    5. Click on the app
    6. Check your settings for each one. A lot of mine said "silent" or "medium" importance so it wouldn't play a sound.

    I hope this helps!
    Attached Thumbnails I have no sound with texts on galaxie s9-screenshot_20180813-112849_settings.jpg  
    Jwb0625 likes this.
    08-13-2018 10:30 AM
29 12

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