Some Galaxy S9 owners have unresponsive touchscreens
Mav.
Update:
Samsung has released a statement concerning these reports. Given how hardware failures of a flagship handset must be a bit of a touchy subject for the manufacturer, it's good to see some acknowledgement of the problem, even if there's not much new insight here just yet:
"At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating. We encourage any customer with questions to contact us directly at 1-800-SAMSUNG."
Mav.
Update:
Samsung has released a statement concerning these reports. Given how hardware failures of a flagship handset must be a bit of a touchy subject for the manufacturer, it's good to see some acknowledgement of the problem, even if there's not much new insight here just yet:
"At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating. We encourage any customer with questions to contact us directly at 1-800-SAMSUNG."
Last edited:
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