1. SwagJonesJr's Avatar
    Not just the stock camera app, but using the camera on Snapchat and FB messenger camera app too. Anyone notice this issue?

    It's a bit hard to describe. What do essentially do is I turn on the camera app with the camera pointing at my feet and the camera viewfinder is blurry and unfocused. It does not seem to focus until I point the camera at something else and let it sit for 5-10 seconds and the camera adjusts. Sometimes it doesn't even focus and stays blurry. I have to close and reopen the app. You can actually heard and see the variable aperture adjust. My question is why is it not focusing fast enough?
    04-23-2018 02:11 PM
  2. Rukbat's Avatar
    It sounds like a defective camera module. It's covered under the warranty. (If you're in the US, and the phone is less than 2 weeks old, the carrier should replace the phone with a new one, if you bought it from the carrier. If it's older, since your phone isn't new, you get a refurb.)
    04-23-2018 02:29 PM
  3. SwagJonesJr's Avatar
    Dangit, unfortunately I got it directly from Samsung. Guess I have to go through their customer support.
    04-23-2018 02:36 PM

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