WiFi calling and media playback issues

[palanilopez12]

I've had my phone for about 2 weeks now and the wifi calling seems to work whenever it feels like it wants to work. How many other people are having this problem?

Also media, Pandora, YouTube, Amazon music, etc all stop playing in the middle of the song or video randomly. All apps and media were transferred over from my S8 plus and I never had these problems. Any ideas?

Any help is greatly appreciated.

 

[Garywilson]

The unusual way your phone is behaving points to presence of a virus or malware may be. Try uninstalling some apps and use a good antivirus to streamline the phone. Your phone may also not be working due to compatibility issues with some backup files. If nothing works, in the end try factory reset your phone.