05-12-2018 05:06 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I downloaded pictures from my email using my New samsung S9+. Unfortunately, i cannot view the image. It is not in the gallery ,not in my files and not in the downloads. Where can I find it??? Please help me solve this problem.
    05-12-2018 12:35 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    It can't be "in" Gallery - Gallery is an app, not a place. But if it's not, you probably haven't restarted the phone since you downloaded the pictures - try that, then try Gallery. (Gallery sees only what Media Scan finds, and Media Scan only runs when you start the phone or when you use the camera app.)
    05-12-2018 01:15 PM
  3. amyf27's Avatar
    amyf27
    Also there should be a MyFiles app on your Apps page. Open that up - it should be in there likely under downloads.
    05-12-2018 05:06 PM
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