1. dave3389's Avatar
    hey everyone,

    just wondering if anyone is having issues where in a call it just disconnects you? it's not auto switching between bands or anything like that. This doesn't do it on every call, but has done it enough to become a problem, on a happier note i had the phone replaced this morning, so we will see if the problem happens again.
    05-18-2018 09:32 AM
  2. djrakowski's Avatar
    I believe that's a known problem, and that Samsung is preparing an update. How long it takes to reach our phones is anyone's guess, though.
    05-18-2018 09:36 AM
  3. nof8butwhatwemake's Avatar
    hey everyone,

    just wondering if anyone is having issues where in a call it just disconnects you? it's not auto switching between bands or anything like that. This doesn't do it on every call, but has done it enough to become a problem, on a happier note i had the phone replaced this morning, so we will see if the problem happens again.
    Hopefully they also gave you a new SIM card as well, just in case.
    djrakowski likes this.
    05-18-2018 09:45 AM
  4. dave3389's Avatar
    ah i have read a few different things, but didn't realise its a known issue, on a plus side i have ended up with two s9 pluses for the price of one so can't complain to much
    djrakowski likes this.
    05-18-2018 09:57 AM
  5. dave3389's Avatar
    the sim card is only about 12 months old, if the problem does continue i will replace the sim as well just incase, thanks
    05-18-2018 09:58 AM

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