1. MingM's Avatar
    So this is the configuration I would like:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound

    But instead i'm getting this:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = wake up screen + no sound

    I have these settings:
    Settings > Sounds and vibration > Do not disturb > ON
    Settings > Sounds and vibration > Do not disturb > Turn on now > ON
    Settings > Sounds and vibration > Do not disturb > Turn on as scheduled > OFF
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Custom > SELECTED
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Repeat callers > OFF
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Calls from > Favourite contacts only
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Messages from > None
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Event/task alerts > OFF
    Settings > Sounds and vibration > Do not disturb > Allow exceptions > Reminders > OFF
    Settings > Sounds and vibration > Do not disturb > App rules > No rules
    Settings > Sounds and vibration > Do not disturb > App rules > Hide visual notifications > Hide when screen is on > OFF
    Settings > Sounds and vibration > Do not disturb > App rules > Hide visual notifications > Hide when screen is off > OFF

    The last setting highlighted in bold when it's OFF does this:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = wake up screen + no sound
    When it's ON does this:
    - Favourite caller + do not disturb mode = do not wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound

    So it seems like while the sound correctly works between favourite and non favourite contacts for do not disturb mode, the screen wake does not. Either it wakes up all the time or none of the time.

    I'm using the Samsung default phone all.

    Does anyone know any solutions or workarounds? I don't mind changing dialling apps either
    06-06-2018 11:39 PM
  2. lucianus_luciferus's Avatar
    Leave the setting in bold to off.
    Problem solved
    06-07-2018 05:51 PM
  3. MingM's Avatar
    Read the rest of it
    Problem not solved
    06-07-2018 07:39 PM
  4. lucianus_luciferus's Avatar
    So this is the configuration I would like:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound

    .....

    The last setting highlighted in bold when it's OFF does this:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound
    Isn't this what you need to achieve?
    06-08-2018 06:02 AM
  5. MingM's Avatar
    Isn't this what you need to achieve?
    Opps, I made a correction to that typo, sorry.

    The last setting highlighted in bold when it's OFF does this:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = wake up screen + no sound
    When it's ON does this:
    - Favourite caller + do not disturb mode = do not wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound

    Where as what I would like is:
    - Favourite caller + do not disturb mode = wake up screen + sound
    - Non favourite caller + do not disturb mode = do not wake up screen + no sound

    It seems that sounds obey the combination of do not disturb and favourite flagging, but not the screen wake.
    06-09-2018 03:12 AM

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