1. Jones4's Avatar
    Hi guys,


    I'm sure you've all heard the non-functional mobile data/signal issue many times no this forum - HAS A SOLUTION ACTUALLY BEEN FOUND BY ANYONE ANYWHERE?

    To say I m disappointed is an understatement. Immediately from the first time I switched on this phone - the signal was worse than any phone i've ever had, and i've just moved to Samsung from Huawei! I am on EE network in the UK i've tried many a million different network settings, from the official site, from the official store from online everything.

    I have tried a different SIM cards, settings, reset, hard reboot, safe mode etc and it makes no difference at all in the end.

    The mobile data eventually stops working and the signal goes dead. What is a phone without a phone signal? I'm afraid I have no use for such a device.


    Should I just go back to Huawei?


    Has anyone with this problem found a long-term fix?
    06-07-2018 08:15 PM
  2. lucianus_luciferus's Avatar
    My unlocked S9+ is on EE as well but I have no issues with reception.
    Try a sim card from a different network.
    If it still doesn't work then return the phone.
    06-08-2018 05:56 AM
  3. t11rmh's Avatar
    Don't over egg the issue you're having. The majority of s9 owners do not have or it would be all over the press and internet. My s9 reception is fine.
    jimjonesG7 likes this.
    06-08-2018 06:43 AM
  4. JBeef's Avatar
    On Vodafone and no problems at all. If Huawei works for you then maybe? It doesn't sound like you're getting any fixes and if it's not a common problem, any fix is harder to find.
    06-08-2018 09:21 AM
  5. jimjonesG7's Avatar
    on 3 network with less coverage ...no major issues signal noted
    06-08-2018 03:49 PM

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