1. Android Central Question's Avatar
    I shut off (pressed power off) my galaxy 9+ and about ten min or so later I turned it back on. It went through all the same questions as when I first bought the phone and had reset to all defaults as right out of package...I lost photos apps, conversations. Why did this happen and how do i prevent it from happening again?
    06-14-2018 01:36 AM
  2. belodion's Avatar
    Did you buy it new?
    06-14-2018 04:59 AM

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