1. Kasper610's Avatar
    Can anyone tell me how to get rid of this error notification? It's been almost 2 days, I have already restarted/ soft rebooted / hard rebooted and still it won't go away... The phone won't charge unless I turn it off then plug it In twice..... Any help would be appreciated...
    07-09-2018 03:14 PM
  2. Rukbat's Avatar
    A can of canned air. Blow into the port with the tube connected to the can, but move it very carefully - that little bar inside the port is kind of fragile.

    If that doesn't fix it, the phone may have to be taken apart, and I'd leave that to an experienced repair shop.
    07-09-2018 03:38 PM
  3. qz0xr3's Avatar
    Had this happen to me a few weeks ago after a day at the beach. It finally went away after about three days and haven't had any issues since. In the meantime I just used wireless charging to charge my phone.
    07-09-2018 04:34 PM
  4. Kasper610's Avatar
    That's exactly where we're having the problem, the beach! The error won't go away no matter what...
    07-09-2018 05:15 PM
  5. chanchan05's Avatar
    That's exactly where we're having the problem, the beach! The error won't go away no matter what...
    The phone could be detecting residues in the charging port triggering this error, like salts. Beach water is far from pure. You could put the charging port in DISTILLED WATER. That's as pure water as can be. It should dissolve the residues, and when that dries up, no residues should be left.
    Vizi likes this.
    07-09-2018 07:40 PM
  6. vasekvi's Avatar
    When you get the phone wet in the ocean or pool, rinse it off with fresh water. Then let it dry. To charge, use a wireless charger. Blow in the port a couple times to try and get the moisture out and then restart it until the warning goes away.
    07-09-2018 08:35 PM
  7. jeetu4444's Avatar
    try and use hair dryer but from some distance....But as others have mention after using the phone in the pool or sea always rinse it under normal water and let the port dry...hope this helps
    07-10-2018 05:13 PM
  8. waqqas31's Avatar
    This happened to me with my S7 edge. I took a very fine blade (like a precision/xacto knife) and put it inside a folded paper towel and "wiped" the inside of the charging port from all sides. I then gave the port some time to dry out.
    07-13-2018 12:13 AM

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