1. Android Central Question's Avatar
    Hi, my s9 has just suddenly started playing up, when people call it is really hard to hear them, the volume is turned up to max. Tried restarting it still no different. Should I send it off to the insurance company? Thanks
    08-17-2018 11:34 AM
  2. mustang7757's Avatar
    I just experienced this today on my s9+
    08-17-2018 07:30 PM
  3. claykin's Avatar
    How's speakerphone? Audio over BT?
    08-17-2018 08:14 PM
  4. mustang7757's Avatar
    How's speakerphone? Audio over BT?
    Speakerphone works and BT haven't used
    08-17-2018 09:28 PM
  5. naturalguy's Avatar
    Every Samsung I've had has low call volume
    08-18-2018 06:59 AM
  6. methodman89's Avatar
    Before you file a claim, clear the cache partition and reboot. If you have a case, make sure it's not covering either speaker. Make sure that it's not jammed with lint.
    If still low, restart in safe mode. If now the volume is low warranty time. If it got its loudness back, it's from an app you installed. Good luck!
    08-18-2018 08:44 AM
  7. mustang7757's Avatar
    sending mine in for warranty
    08-18-2018 07:21 PM
  8. mustang7757's Avatar
    Ok update :
    I decided to look at my speaker on the top of the phone which is the receiver with magnify glass and flash light, couldn't see with my eyes but must had junk build up there blocking the tiny holes , so used a toothbrush and cleaned it out and everything fine again...canceled my appointment
    methodman89 likes this.
    08-19-2018 11:52 AM
  9. methodman89's Avatar
    A gentle electronics hand vacuum with its tiny attachments I find works best for regular cleaning.
    Ok update :
    I decided to look at my speaker on the top of the phone which is the receiver with magnify glass and flash light, couldn't see with my eyes but must had junk build up there blocking the tiny holes , so used a toothbrush and cleaned it out and everything fine again...canceled my appointment
    mustang7757 likes this.
    08-19-2018 01:24 PM
  10. mustang7757's Avatar
    A gentle electronics hand vacuum with its tiny attachments I find works best for regular cleaning.
    Definitely works, but in a pinch toothbrush did the job
    08-19-2018 02:08 PM
  11. medic22003's Avatar
    mine is pretty good. I'm not great with hearing either so I need a louder phone. when I had my z30 that phone was awesome in every way except on the earpiece volume. it was way too low
    08-19-2018 07:14 PM
  12. Arron Grey's Avatar
    Hi, my s9 has just suddenly started playing up, when people call it is really hard to hear them, the volume is turned up to max. Tried restarting it still no different. Should I send it off to the insurance company? Thanks
    Hello Mate,

    this might be a little late, I have literally just had this problem and i have manage to fix it this, so this might sound a little ghetto but bare with me here, get some bluetac and then apply it the speaker at the top of the phone hold it for 10 seconds then remove keep doing for about three times and trust me you will see a massive difference.

    thank me later

    cheers

    Az
    12-17-2019 09:39 AM

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