1. ErnestFunk9's Avatar
    Hi I signed up here just to post this.

    I've been having some serious problems when using Spotify and another music service app I use (LivePhish) when my headphones are plugged in. Both apps routinely crash, skip songs, stop playing, among other issues.

    The volume starts increasing or decreasing on its own, Bixby will randomly pop up on its own, "Ok Google" app pops up on its on (which I have since disabled).

    These problems only occur when I am using headphones. Any help here is appreciated. An incredibly basic service of my phone is not working. I've been nothing but unimpressed with this phone since I got it. Thank you for your help!
    12-19-2018 10:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which headphones? Are they specifically "Made for iPhone"? If so, those can cause problems with false pause/play and volume commands, since the iPhone headphone jack configuration is slightly different from that of most Android devices. Try another set of headphones that don't say "Made for iPhone."
    12-19-2018 11:59 AM
  3. ErnestFunk9's Avatar
    They are not made for iPhone. Just generic ear buds
    12-19-2018 12:17 PM
  4. chanchan05's Avatar
    They are not made for iPhone. Just generic ear buds
    Does it still occur using the set that came with the phone?
    12-19-2018 03:44 PM
  5. B. Diddy's Avatar
    If you find a pair of earbuds that do work normally, compare the plugs side by side and see if the contacts are in the exact same positions. Even if they're generic earbuds, it's possible they used the iPhone's configuration, or their quality control is simply poor and the plug wasn't designed correctly.
    12-19-2018 04:21 PM

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