1. Filly05's Avatar
    OK, not talking about the message+ app but the other text message app that comes on the phone. Looking at my conversations, all I can see is the bubble with the first letter of the person's name. If I long press on the conversation then I can read the name but it's like the background and font color of the name are both white and I see nothing in the settings about changing colors of the app! I tried to switch to the messages+ but I just don't like it, not to mention every single text I've gotten since I got the phone 6 months ago tries to come through and my phone won't stop pinging, then showing I have all these unread messages. Is there a way to change the message app with the new android pie update? I even tried changing themes on the phone to no avail.
    02-21-2019 07:52 PM
  2. dqdude's Avatar
    Same issue here. No help from Samsung or t-mobile
    02-21-2019 10:29 PM
  3. chanchan05's Avatar
    Change your theme. Your theme may not have updated.
    02-22-2019 03:43 AM
  4. dqdude's Avatar
    Change your theme. Your theme may not have updated.
    I changed my theme to a few different themes right after the update. It didn't solve the problem.
    02-22-2019 07:39 AM
  5. Truckrazy's Avatar
    I changed my theme to a few different themes right after the update. It didn't solve the problem.
    I have tried literally everything up to 2 different factory data resets. I have don't troubleshooting with Samsung, my service carrier, and had both send service tickets to Google. I am also not receiving texts online and my picture messages are completely not functioning, neither sending nor receiving. I've been using a different app. And my internet connection is a problem with every app. Half of them lag. Ive also been having security problems with my accounts. I have 2 step verification on the accounts that support it and I am daily receiving codes sent to my phone for verification to access these accounts. I've never had this problem. I love my Galaxy. I've had galaxies since the first gen, and have never had issues with firmware until this update. So I feel you on the issues. Hopefully something will work.
    02-22-2019 10:03 AM
  6. chanchan05's Avatar
    I changed my theme to a few different themes right after the update. It didn't solve the problem.
    Did you go back to default? Because it won't matter if the theme you changed to also wasn't updated.
    02-22-2019 04:00 PM
  7. dqdude's Avatar
    I switched back to default and that solved the problem!

    Thank you
    mary beth hale likes this.
    02-22-2019 10:28 PM
  8. chanchan05's Avatar
    I switched back to default and that solved the problem!

    Thank you
    If you want a different theme than default you will need to find one that's updated. Just look through the pics and you'll see that they're using OneUI and that means they're updated.
    Laura Knotek likes this.
    02-23-2019 04:45 AM
  9. dqdude's Avatar
    I'll check that out...


    I'm surprised that neither Samsung nor T-mobile could help with this issue. Their solution was to send it back to Samsung to re-flash it
    02-23-2019 10:00 AM

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