1. Zoostation's Avatar
    I have a Galaxy S9 (SM-G960U1) on Verizon and 4 days ago I received the update to Pie. Since installing my phone randomly changes from Eastern to Atlantic time (1hr ahead) when I wake it from sleep. Sometimes a restart will revert it back, but not always. Is there a fix for this without manually changing to Eastern Time? I don't travel often, but I don't want to have to worry a about changing it when I do for work.
    02-23-2019 08:19 PM
  2. Mooncatt's Avatar
    Do you live near the time zone border? Most phones set their time based on the tower they are connected to, so I'm wondering if you're now picking up one of the towers in the Atlantic time zone.
    02-23-2019 08:27 PM
  3. Zoostation's Avatar
    I'm pretty far from any border and if anything I'm closer to Central than Atlantic.
    02-23-2019 09:02 PM
  4. Zoostation's Avatar
    Any ideas or known issues since I'm not close to the time zone borders?
    02-26-2019 05:40 PM
  5. Mooncatt's Avatar
    Any ideas or known issues since I'm not close to the time zone borders?
    I'm not sure what else could be going on. I'll toss it to some other members to see if they have any ideas.
    02-26-2019 06:36 PM
  6. Javier P's Avatar
    I'm going to move your thread to the S9 forum where it will be easier getting help from other owners.
    Any ideas or known issues since I'm not close to the time zone borders?
    02-26-2019 06:39 PM
  7. mustang7757's Avatar
    since it gets this information from data and your carrier, are you restricting data for anything ? have you been having any issues on your network?
    can try reset network settings in settings
    02-26-2019 06:43 PM
  8. mustang7757's Avatar
    also if you leave in airplane mode at night when you go to sleep it wont communicate with towers to receive that info
    02-26-2019 06:51 PM
  9. Zoostation's Avatar
    No network issues that I'm aware of or data restrictions. I have mine set to display a warning for data usage at 2.15 GB but nothing that would turn anything off. Been looking to see if any other settings were changed with the update.
    02-26-2019 07:31 PM
  10. Ry's Avatar
    Does it happen in the same relative location? It could just be an issue with a specific tower.
    02-26-2019 07:35 PM
  11. Zoostation's Avatar
    Over the weekend it did seem to revert back and forth more when I was in the same area. I'll pay closer attention to it.
    02-26-2019 07:41 PM
  12. B. Diddy's Avatar
    You're not using a VPN, are you?
    02-26-2019 07:45 PM
  13. mustang7757's Avatar
    No network issues that I'm aware of or data restrictions. I have mine set to display a warning for data usage at 2.15 GB but nothing that would turn anything off. Been looking to see if any other settings were changed with the update.
    Yeah double check settings some can be not toggled especially going to pie.
    02-26-2019 08:00 PM
  14. Zoostation's Avatar
    No VPN. I'm at a loss.
    02-26-2019 08:20 PM
  15. mustang7757's Avatar
    No VPN. I'm at a loss.
    Your on the unlocked version which shouldn't be any different then carriers for this auto timezone

    After you updated to pie did you get any recent prompt to update time and zone and require you restart your device?
    02-26-2019 08:52 PM
  16. Zoostation's Avatar
    Nope. The only other anomaly I had after the Pie update was Samsung Health was stuck saying it was updating and couldn't get rid of the message (even after turning phone off and restarting multiple times) until I disabled the app.
    02-26-2019 09:37 PM
  17. mustang7757's Avatar
    Nope. The only other anomaly I had after the Pie update was Samsung Health was stuck saying it was updating and couldn't get rid of the message (even after turning phone off and restarting multiple times) until I disabled the app.
    I did get the prompt , maybe that's what needed to fix your issue...if not I would talk to your carrier about this.
    02-26-2019 10:03 PM
  18. Mooncatt's Avatar
    I was reading around and found this recent article.

    https://www.androidcentral.com/why-w...eep-right-time

    Have you tried seeing what options are available to you? If nothing else, you could manually set the time. I also saw another place where someone had an option to set the time based on GPS location. So I'd additionally check to see if you have that as an option. If you do and that's enabled, then it could be the phone think's it's somewhere else. If you don't have that option, simply turning location services off may be worth a shot.

    I'm also with Mustang on calling your carrier. They may have ways to check things on their end regarding the time servers.
    mustang7757 likes this.
    02-26-2019 10:21 PM
  19. Zoostation's Avatar
    I went to the Verizon store today and they didn't have a good answer as to why and just turned off the auto time zone detection; said I should try turning it back on after the next update. Otherwise they suggested s factory reset which is my last resort.
    03-02-2019 08:10 PM

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