04-17-2019 11:45 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I'm on build # ending in SAG. The update that allowed control over the Bixby button... Ever since updating I can no longer control music through the lock screen. I've tried disabling the bixby button. I've tried disabling//re-enabling music control in the Lock screen settings. Nothing has worked so far

    Has anyone else experienced this issue & fixed it?
    03-07-2019 10:07 AM
  2. Monee_121's Avatar
    Monee_121
    I'm having this issue, still no fix. It's super frustrating.
    03-08-2019 04:19 PM
  3. kelsyhb's Avatar
    kelsyhb
    I'm also having this issue. Tap the buttons but it doesn't do anything until I unlock the phone and head to the Spotify widget. Once I hit a button there, it registers anything I tapped on the lock screen and then whatever I tapped on using the widget. (IE if I tapped "next song" on the lock screen, nothing happens; tape "next song" on Spotify widget and it skips two songs)
    03-11-2019 10:07 AM
  4. Monee_121's Avatar
    Monee_121
    Finally fixed it! Got the latest update 8.4.96.953 and then had to go to Settings>Device Care>Battery. Under Optimization, Spotify was listed to put to sleep immediately. I turned this option and all works just fine! WHEW!
    03-12-2019 09:57 PM
  5. Monee_121's Avatar
    Monee_121
    Originally Posted by kelsyhb
    I'm also having this issue. Tap the buttons but it doesn't do anything until I unlock the phone and head to the Spotify widget. Once I hit a button there, it registers anything I tapped on the lock screen and then whatever I tapped on using the widget. (IE if I tapped "next song" on the lock screen, nothing happens; tape "next song" on Spotify widget and it skips two songs)
    see above
    03-12-2019 09:58 PM
  7. L0u's Avatar
    L0u
    I did this and still this does not work..

    Its annoying
    04-17-2019 03:26 AM
  8. chanchan05's Avatar
    chanchan05
    Q&A Team
    Originally Posted by L0u
    I did this and still this does not work..

    Its annoying
    What fixed it was reinstalling Spotify.
    pontiac005 likes this.
    04-17-2019 04:22 AM
  9. pontiac005's Avatar
    pontiac005
    Trusted Member
    Originally Posted by chanchan05
    What fixed it was reinstalling Spotify.
    Yep, worked for me doing this too.
    04-17-2019 11:45 AM
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