1. bradkusik's Avatar
    Does anyone know why the fingerprint scanner on my S9+ will intermittently not work? And by intermittently I mean it hardly works at all.

    It will vibrate and attempt to scan, but after 5 attempts the phone will require the use of the pattern to unlock the phone. Of course, if I setup a new fingerprint in settings, then it will work just fine. Is it simply a matter of the scanner not being very precise when your finger is cold or dry or basically different in some way then when I initially set it up?

    Thanks!
    04-05-2019 07:01 AM
  2. belodion's Avatar
    Moved to S9.
    04-05-2019 08:20 AM
  3. lucianus_luciferus's Avatar
    You can try saving the same finger twice to increase the successful scan chances.
    pontiac005 likes this.
    04-05-2019 03:22 PM
  4. blackops1125's Avatar
    You can try saving the same finger twice to increase the successful scan chances.
    Yea that's what I did
    04-07-2019 09:28 PM

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