1. WretchedM3's Avatar
    I use Outlook on my S9+ and have an odd problem. HTML emails do not display fully. I could get 1/5 to 3/5 of it but rarely the full email. My other mobile devices do not have this problem. I have compared settings between them and everything is set the same.

    Ideas?
    04-17-2019 09:52 AM
  2. Apple_No_More's Avatar
    I had this, I just uninstalled app and added it again, problem free since then.
    pontiac005 likes this.
    04-17-2019 10:24 AM
  3. WretchedM3's Avatar
    I was originally going to try that but was worried it would mess up my Secure folder work account. Happy to report it didn't! Now I wait for an email...

    Thanks
    04-17-2019 12:10 PM
  4. WretchedM3's Avatar
    That didn't work.. Any other ideas out there?
    04-17-2019 05:41 PM
  5. LemonyB's Avatar
    Do you have the Developer Option turned on? I found this solution on another forum. When I turned off the Developer Option, the emails that would not display fully did. Even when I turned the Developer Option back on, it still worked.
    07-01-2019 09:30 PM
  6. WretchedM3's Avatar
    Where is that setting located?
    10-18-2019 08:04 AM
  7. pontiac005's Avatar
    In the settings
    Attached Thumbnails Outlook not displaying full message-4504.jpg  
    10-18-2019 02:22 PM
  8. WretchedM3's Avatar
    Weird.. The last entry I have is about phone..
    10-18-2019 06:19 PM
  9. pontiac005's Avatar
    You need to enable it. I forgot how but do a Google search on how to enable it. It's easy.
    10-20-2019 10:11 PM
  10. WretchedM3's Avatar
    Right! Tap the build number several times will do it. I forgot all about that. Giving the toggle a try!
    10-21-2019 09:58 AM

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